Executive - Technical Support Jobs in Thiruvananthapuram - Phykon Solutions Private Limited Technopark
Job Description
Job Title: Executive - Technical Support
Company: Phykon Solutions Private Limited
Qualification: B-Tech/BE, Bsc CS/Electronics, BCA, MCA, MSc CS/Electronics
Experience : 0-1 year
Number of positions open : 7
Brief description :
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To provide a high level of telephone based and electronic email support to customers and associated services
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Report and log all customers’ issues into the customer relation management database.
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To provide remote maintenance and reactive support
Preferred skills:
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Fresher (Preferably male candidates)
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Should be able to communicate with customers at all levels in verbal and written
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Good Communication and interpersonal skills
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Attention to detail
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Team oriented/player, self motivated, have good email and telephone etiquettes
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Should be open to work in early morning shifts (24*7 environment)
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Basic networking (Fresher), computer troubleshooting