Field Engineer Jobs in Bangalore - Fasal - Grow More
FEATURED JOBField Engineer
Fasal - Grow More
Expired
Posted: 05 Dec 20
Job Description
Job Type - Full-time
Job Title - Once qualified, the job title will be 'Customer Success Engineer'
Location - Bengaluru
Job Description
- Primarily responsible for providing excellent support and service to farmers and agri-businesses
- A typical day to day responsibility includes installing Fasalâs IoT hardware on-farm, troubleshooting any issues as and when it happens
- Build and maintain long term business relationships with customers
- Provide information to existing customers about new features of the product
- Be the single point of contact for our customers and act as an escalation point to customer grievances
- Work with internal cross-functional teams (product, sales, agriculture, etc.) to ensure customer's issues/solutions are addressed
- Regularly plan and conduct regular field visits to existing customers and collect feedback
Skills & Experience
- Qualification - Undergraduate in IT, Electronics or related field
- At least 2 years of work experience in support and service role
- Excellent communication and relationship-building skills
- Collaborative and friendly
- Passionate about serving the farmers
- Should be comfortable in traveling 80% of the time throughout South-India
- Ability to adapt to a dynamic and constantly growing environment
Job Particulars
Role engineer core non it
Education Certificate Course (ITI), BE/B.Tech
Who can apply Experienced (2 Years)
Hiring Process Face to Face Interview
Employment Type0
Job Id1057497
Job Category Core Technical
Locality Address
State Karnataka
Country India
About Company
About Fasal
Fasal is an AI-powered IoT-SaaS platform for horticulture, which captures real-time data on growing conditions from on-farm sensors and delivers farm-specific, crop-specific, crop-stage-specific actionable advisories to farmers via mobile in vernacular languages.
Founded in 2018, Fasal focuses on high-value, export-oriented horticulture crops where farmers are concerned with maximizing yield quality and minimizing chemical residues.
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