FIELD SALES CONSULTANT Jobs - Arrah

FIELD SALES CONSULTANT

ROHIT AUTOMOBILES

0 to 3+ Years

5000 - 10000 Monthly

Expired

Posted: 22 Aug 16

Job Description

Greets all customers promptly; provides timely professional service

Completes Customer Records (CDIF) promptly and accurately.
Provides excellent customer service by listening to customer inquiries andrequests, asking questions to identify needs, resolving customer concerns, andsells additional services when appropriate.
Improve SSI , RDI or any other customer satisfaction related scores
Builds customer loyalty and promotes the dealership brand image.
Is accurate and timely in completing paperwork and assigned tasks.
Sells accessories, Insurance and Finance products.
Delivers vehicle to customers in a positive and memorable way.
Effectively prospects by phone, mail, e-mail and face-to-face to meet prospectgeneration targets.
Identifies repeat customers and treats them accordingly.
Contacts previous customers, especially those who are ending their financetenure, about new product arrivals.
Notifies prospects of upcoming special programs and promotions.
Calculates and tracks progress of sales and prospect goals and sales deals.
Shifts priorities and goals as work demands change.
Maintains composure and courtesy in dealing with customers and fellowemployees.
Ensures that work is completed on time and as required
Acts quickly to implement plans; organizes work efficiently; follows up to ensuresuccessful implementation.
Identifies and supports opportunities for methods/process improvement (forexample, monitoring inventory levels and tracking showroom traffic).
Identifies ways to improve operations and customer service.
Maintains an effective customer contact system that encourages new, repeat,and referral business and contributes to customer satisfaction.
Reference existing manuals, publications and other written documents to obtainneeded information.
Keeps up-to-date on Mahindra products and competitor products.
Meets or exceeds monthly income and sales goals.
Maximum closing of recommendation sales
Tracks competition performance for his assigned territory