Field Sales Executive Jobs in Mumbai - Shift Goods

Job Summary:

The field officer will be responsible for sales and operations in his territory. This means on the demand side he has to focus on lead generation, building a relationship with customers and eventually be responsible for sales conversion. Whereas on the supply side he’ll do the lead generation for building a strong supply.

Key Responsibilities:

• To identify prospective customers and generate leads within relevant TG and initiate the sales process.
  
• To demonstrate the product/service to customers on daily basis.
  
• To ensure systematic follow-up with the prospective customers & take the sales pitch to time-bound closure.
  
• To ensure customer retention.
  
• To be an interface between the customer and internal support teams to ensure that the customer receives the best possible service from the company.
  
• Ensure High Class Service delivery to identified key customers.
  
• Closely monitoring of work in progress, customer complaints and accounts receivables.
  
• To ensure that all payments are collected as per the company’s payment terms.
  
• Ensure adherence to sales processes and requirements.
  
• Achievement of monthly, quarterly & yearly business plan.
  
• Bringing important insights from customers as feedback to improve products and services.
• In addition to above he’ll be responsible for ensuring the supply in accordance to demand in his territory.
  

Knowledge:

Knowledge and application of sales & servicing techniques such as: Seek Opportunity, Rapport building, selling on emotion, ownership, market research, customer feedback.

Skills:

• Quick thinking and problem solving skills
  
• Able to work independently and as a team player
  
• Excellent verbal communication skills
  
• Excellent active listening skills
  

Attitude & Behavior:

• Comfortable in a fast-paced, multi-tasked, high-energy environment
  
• Tech savvy, highly motivated, self-starter, team player
  
• Positive and enthusiastic attitude
  
• Handles rejection well
  
• Customer focus and result oriented approach