Field Service Engineer Trainee Jobs in Kolkata - Philips India Ltd

Field Service Engineer Trainee
Philips India Ltd
Field Service Engineer Trainee Jobs in Kolkata - Philips India Ltd
Last Date 10 Aug 2018
This Job is Expired

Philips India Ltd - Job Details

Date of posting: 31 Jul 18
Eligibility : BE/BTech (EEE, EE, E&I, Biomedical) from 2018 batch with 60% marks in highest education

Job Profile : The Responsibilities of a Field Service Engineer are categorized into the following functions:

Delivery : 
  • Ensure full compliance of Service Delivery Processes and deliver services both effectively and efficiently
  • Assist in  site surveys before taking over the Life Cycle Management of an installed machine
  • Installation and Implementation of the respective system would be the prime responsibility of the FSE
  • The position of a FSE would entail Commissioning and Handing-over of the respective systems projects 
  • Participate in Corrective Maintenance and would also maintain and complete the PM Schedules within the stipulated time frame
  • Implement FCOs as per the norms
Selling :
  • Actively participate and support in CS Sales Promotion and achievement of overall CS Team Sales Targets 
  • Co-ordinate the process of Spare parts Sales with the Customer
Service Administration :
  • Report all necessary information both technical and administration [Call Completion, Call Reporting, PM, FCO, Installations] as per the norms.
  • Responsible for proper handling of parts/ Test & Measuring Instruments to ensure return of all parts with proper documentation. 
  • Close calls in time with proper bookings of expenses and man hours through Polaris software. 
Key Areas of responsibility towards Channel Partners :
  • Supports channel partner FSE during escalations for US and PCMS modalities, as and when required
  • Hand hold Channel Partner FSE in developing better relationship with customer.  
Customer Satisfaction :
  • Try to excel in every interaction with the customer to achieve customer delight. 
  • Proactively participate & Implement Customer satisfaction Development programs. 
  • Manage Key Accounts and other assigned accounts for the respective territory in order to ensure Customer Satisfaction. 
  • Responsible for timely escalation of certain issues to the Territory Manager and Technical Team and work as a team to provide appropriate solution
Knowledge Management : Constantly upgrade his knowledge and skill level about the processes/product in order to perform his role effectively and efficiently.

Key Competencies/ Skills :
  • Technical/Functional Competencies:                                                                         
  • Product Technical Knowledge
  • Product Clinical Knowledge ( preferred ) 
  • Analytical and Trouble Shooting capabilities 
  • Problem resolving skills through out of the box thinking.
  • Quick Learner
Behavioural Competencies : 
  • Taking Ownership
  • Teamwork (team up to excel)
  • Customer Handling 
  • Customer relationship development
Structure : 9 months training program : based on performance will be considered as a full time employee.

Compensation at the start of program :
Sign-on bonus : INR 45000
Stipend : INR 30000 per month (Subject to tax & PF)

Confirmation at the end of 6 months :
Compensation : 5 LPA (Inclusive of incentive)
Confirmation bonus : INR 45000

Job Summary

Job Type : Full Time
Job Category : Core Technical,Sales and Marketing,Analyst / Analytics,Logistics / Transportation
Hiring Process : Face to Face Interview
Who can apply : Freshers

About Philips India Ltd

At Philips, we look beyond technology to the experiences of consumers, patients, providers and caregivers across the health continuum – from healthy living and prevention to diagnosis, treatment and home care. We unlock insights to develop leading solutions that enable improved care at lower cost. With leading research, design and innovation capabilities, we partner with customers to transform the delivery of healthcare.
This Job is Expired
This posting is done directly & exclusively on We do not entertain any unsolicited calls or enquiries from any consultants, other portals or TPOs. Notice: This recruitment is FREE. if the recruiter charges any fees, please write us

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Philips India Ltd recruiting Field Service Engineer Trainee candidates nearby Kolkata.Philips India Ltd vacancies for Field Service Engineer Trainee is recruited through Written-test, Face to Face Interview etc.
Philips India Ltd Company recruits a lot of candidates every year based on the skills . The candidates with BE/B.Tech are selected to full fill the vacancies in IT Hardware Engineer job field. The candidates nearby Kolkata can apply for Field Service Engineer Trainee position in Philips India Ltd. All candidates should have a degree or post-graduation in the required field based on the requirement mentioned. The jobs are available in Full Time basis. When it comes to the Philips India Ltd recruitment, candidates are mostly chosen for the department of IT Hardware Engineer . To learn more about the current jobs and other details, it is better to go through official site of Philips India Ltd and Freshersworld. Find the latest jobs near you and near your home. So, that you don’t need to relocate. The Freshersworld is a leading employment portal that researches the official site of Philips India Ltd and provides all the details about the current vacancies, the application process, selection process, interview test details, important dates and other information. Search and apply for the top job positions in Philips India Ltd and near your city and get a secured career.