Front Desk Manager Jobs in Delhi,Faridabad,Ghaziabad - RR RESIDENCY

Front Desk Manager
Delhi(Janakpuri ), Faridabad, Ghaziabad
Last Date 28 Aug 2018

RR RESIDENCY - Job Details

Date of posting: 29 Jun 18

A Front Office Manager supervises the Front Office Team to ensure that Team Members are prepared and well-informed to deliver our Guests an exceptional experience from check-in through check-out.

What will I be doing? 

As Front Office Manager, you will oversee the Front Office Team which is the main connection between the Guest, the hotel, and the various hotel departments. A Front Office Manager is responsible for managing the first impressions of our Guests and, therefore, must perform the following tasks to the highest standards:

  • Oversee the entire Front Office operation to maintain high standards
  • Evaluate levels of Guest satisfaction and monitor trends, with a focus on continuous improvement
  • Ensure regular and VIP Guests are recognised and that the Front Office department operates with a sales attitude and promotes the hotel brand's loyalty scheme
  • Maximise room occupancy at best rates and use up-selling techniques to promote hotel services and facilities
  • Set departmental objectives, work schedules, budgets, policies, and procedures
    • Monitor the appearance, standards, and performance of the Front Office Team Members with an emphasis on training and teamwork
    • Ensure Team Members have current knowledge of hotel products, services, pricing and policies, as well as knowledge of the local area, and are continuously trained to learn and understand policies and practices
    • Maintain good communication and working relationships with all hotel departments
    • Monitor staffing levels to meet cover business demands
    • Conduct monthly communication meetings and produce minutes
    • Manage staff performance issues in compliance with company policies and procedures
    • Recruit, manage, train and develop the Front Office team
    • Comply with hotel security, fire regulations and all health and safety legislation
    • Act in accordance with policies and procedures when working with front of house equipment and property management systems
    • Assist with other departments, as necessary

    What are we looking for? 

    Front Office Managers serving brands are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

    • A degree or diploma in Hotel Management or equivalent
    • A minimum of 3 years of Front Office supervisory experience in the hotel, leisure, and/or retail sector
    • High level of IT proficiency
    • High level of commercial awareness and sales capabilities
    • Experience of managing people and developing people
    • Previous experience of managing a department and Profit and Loss account
    • Excellent leadership, interpersonal and communication skills
    • Accountable and resilient
    • Commitment to delivering a high level of customer service
    • Ability to work under pressure
    • Excellent grooming standards
    • Flexibility to respond to a variety of work situations
    • Ability to work on your own and as part of a team

    It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

    • Familiar with Property Management Systems
    A degree or diploma in Hotel Management or equivalent

    Job Summary

    Job Type : Full Time
    Job Category : Diploma,Office Assistant
    Hiring Process : Face to Face Interview
    Who can apply : Freshers



    This posting is done directly & exclusively on We do not entertain any unsolicited calls or enquiries from any consultants, other portals or TPOs. Notice: This recruitment is FREE. if the recruiter charges any fees, please write us
    Front Office Executive
    Certificate Course (ITI), Diploma, M Phil / Ph.D, B.Com, M.Com...
    Receptionist Front Desk
    12th Pass (HSE)
    Web Designing
    Receptionist - Front Desk
    Certificate Course (ITI), Diploma, M Phil / Ph.D, B.Com, M.Com...
    Web Designing
    Receptionist Front Desk
    Certificate Course (ITI), Diploma, M Phil / Ph.D, B.Com, M.Com...
    Web Designing

    People who view this job also look for jobs with following keywords

    Fully solved online mock placement papers with latest test pattern,count down timer,detail test analysis with answer and explanation is available at Power Placement Preparation:P3.
    Start your preparation now with P3 and increase your success probabiltiy.

    Active Jobs By Category

    Need a Institute/Coaching Class?

    IT Courses / Govt Exam Preparation

    Higher Studies / Studies Abroad

    Post an enquiry and get instant responses from institutes and best Coaching Classes in your city

    RR RESIDENCY recruiting Front Desk Manager candidates nearby Delhi(Janakpuri ), Faridabad, Ghaziabad.RR RESIDENCY vacancies for Front Desk Manager is recruited through Written-test, Face to Face Interview etc.
    RR RESIDENCY Company recruits a lot of candidates every year based on the skills Web Designing. The candidates with Diploma are selected to full fill the vacancies in Receptionist/Front Office job field. The candidates nearby Delhi(Janakpuri ), Faridabad, Ghaziabad can apply for Front Desk Manager position in RR RESIDENCY. All candidates should have a degree or post-graduation in the required field based on the requirement mentioned. The jobs are available in Full Time basis. When it comes to the RR RESIDENCY recruitment, candidates are mostly chosen for the department of Receptionist/Front Office . To learn more about the current jobs and other details, it is better to go through official site of RR RESIDENCY and Freshersworld. Find the latest jobs near you and near your home. So, that you don’t need to relocate. The Freshersworld is a leading employment portal that researches the official site of RR RESIDENCY and provides all the details about the current vacancies, the application process, selection process, interview test details, important dates and other information. Search and apply for the top job positions in RR RESIDENCY and near your city and get a secured career.