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Front Office Executive Jobs in Bangalore - Advanced Micro Serviced Pvt. Ltd.

featured-job FEATURED JOB

Front Office Executive

Advanced Micro Serviced Pvt. Ltd.
experience-icon 0 Years
salary-icon 12000 - 15000 Monthly
qualification-icon Any Graduate
Expired

Posted: 19 Aug 17

Job Description

Job brief

  • The Front Desk Representative to undertake all receptionist and clerical duties at the desk of our main entrance. 
  • You will be the “face” of the company for all visitors and will be responsible for the first impression we make.
  • The ideal candidate will have a friendly and easy going personality while also being very perceptive and disciplined. 
  • You should be able to deal with complaints and give accurate information. 
  • A customer-oriented approach is essential.
  • The goal is to make guests and visitors feel comfortable and valued while on our premises.

Responsibilities

  • Keep front desk tidy and presentable with all necessary material (pens, forms, paper etc.)
  • Greet and welcome guests
  • Answer questions and address complaints
  • Answer all incoming calls and redirect them or keep messages
  • Connect only required calls to concerned department
  • Receive letters, packages etc. and distribute them
  • After receiving the materials MRA number to be given.
  • Photograph should be taken of the incoming material properly.
  • The Photograph should be edited and uploaded the same to software
  • MRA number should be written on the sticker and pasted on the material.
  • The Material should be allocated to team as instructed by management.
  • Make sure all software movements done as per the software movement.
  • Software/Manual DC of the out-going material should be done.
  • The MRA Details Trouble shooting charges should be sent through mail to the customer and same to be explained to the customer through phone or in person.
  • The Packing should be guided to support staffs and photographs to be taken care.
  • The cheques & cash payments given by the customers should be handed over to the concerned department with detail.
  • The delivered job status should be confirmed by client through phone.
  • Any initial damages like Burnt in the PCB and Dent in the material photo to be sent to customer.
  • Courier Paid Charges have to be maintained in the boob and the paying reason has to be mentioned.
  • Make an arrangement for the courier to be picked up.
  • Make sure the parcel reaches the customer on time by following with the courier people and the customer.
  • After confirming the receivable of material, ask for the feedback about the job working.
  • Keep the required document for the engineer field visit.
  • Maintain DC file
  • Manual DC to be maintained in EXCEL (about the payment)
  • Courier details to be maintained in excel
  • Prepare outgoing mail by drafting correspondence, securing parcels etc.
  • Check, sort and forward emails
  • Monitor office supplies and place orders when necessary
  • Keep updated records and files
  • Take up other duties as assigned

Job Particulars

Education Any Graduate
Who can apply Freshers
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id332005
Job Category Others
Locality Address
Country India

About Company

AMS (Advanced Micro Services Pvt Ltd) is proud to be a one-stop repair solutions company that brings together a unique blend of services. We are a valued outsourcing services and repair partner for many OEMs and companies that require full-service electronic support solutions for legacy, out-of-warranty products or end of life products support. Our expertise encompasses repair capabilities for a wide range of electronics devices and products. We also cover a broad spectrum of industries. Our dedicated staff ensures that our customers receive only the highest levels of quality service in analyzing, testing and resolving electronic repair issues.
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