Front office -Executive Jobs in Mumbai - Narayana Health

The brief Job Description is as follows:

• Attending and guiding the patients, doing registrations, coordinate with the relevant department and ensure the smooth flow of work. 
  
• Answering all queries by patients/attendants politely.
  
• Co-ordinate with the OPD secretaries to fix up appointments with the Doctors.
  
• Guide the patient to get the investigations done properly 
  
• Co-ordinate with the Consultant & Admission Counter and keep the update information from time to time
  
• Co-ordinate with the OT secretary for the information regarding status of the surgeries posted that day 
  
• Maintain interpersonal relations within the departments and other departments
  
• Maintain Good relations with the patients
  
• In case of Emergency guide the patient to Casualty/ICUs then inform the concerned people, do the formalities.
  
• Maintain all relevant records i.e., log book, appointment diaries, Visiting Doctors register etc., properly.
  
• Maintain confidentiality about patients.
  
• Escorting VIP Patients.
  
• Coordinate with GM-Operations regarding any administrative related problems 
  
• Preparing MIS and sharing the report to the Head-Operations
  
• Coordinate with service department for any Maintenance, Housekeeping and F&B work 
  
• Administrative
  
• Maintain discipline, dress code and punctuality.
  

• Required only female candidates 
  
• Pleasing Personality with a good communication skills in Marathi, Hindi and English.
  
• Telephone etiquette`s, Good presentation skills,
  
• Ability to solve problems and manage people ability to handle multiple task at a given time.