Front Office Executive Jobs in Mumbai,Pune - Backpacker Panda
Job Description
- Willing to work in night shift as well (rotational shifts)
- Follow check in and check out the procedure for all guests.
- Complete C - form for Foreign Guest and it must be completed within 24 Hrs from check-in time for all foreign travelers.
- Facilitate quick check in and check out following the protocols.
- Handover the Backpacker Panda City guide map and walk through the map for them.
- Inform the guests about the facilities we have at the hostel.
- Update cash in and cash out sheet.
- Arrange transportation to guests on request.
- Co-ordinate with Property Manager/Head office for smooth daily operations.
- Co-ordinate with local vendors for laundry and article.
- Receive guests to the hostel by greeting them warmly, and attending to their inquiries and also answer inquirers over the phone.
- Inform guests of the services, facilities and rates and availability in the hostel.
- Build good relationship and rapport with guests to make them feel comfortable and address any complaints they might have in a very courteous manner.
- Organize events and activities approved by the head office at the hostel.
- Keep clear and comprehensive records of guest room bookings and all billings for accountability and future reference.
- Ensuring the property rooms and washrooms are clean at all time.
- Maintain orderliness at the front desk by arranging documents accordingly and keeping the front desk area clean all the times.
- Report maintenance issues and malfunctioning appliances to the manager for quick repair in order to ensure guest's comfort and satisfaction.
- Graduation
- 1 Yr+ Experience
- Age 22 yrs - 28 yrs
- Male/Female
- English communication should be good.
- Knowing any other language is a plus.
- Working knowledge of excel and word.
Job Particulars
Who can apply Experienced (1 Years)
Hiring Process Face to Face Interview, Telephonic Interview
Employment TypeFull Time
Job Id391066
Job Category BSc/BCA/BBM , Others
SkillsEnglish Speaking
Locality Address Andheri East , Bandra East , Churchgate
State Maharashtra
Country India
About Company
Backpacker Panda is a new vibrant start-up company on the block with passion towards creating a data driven company and changing the way people backpack, travel, hike and bike in India. We are looking for a Front Desk Executive who is ready to work in an exciting start-up. You are hands-on team player with entrepreneurial spirit.
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