Front Office Manager Jobs in Mumbai,Navi Mumbai - Krystal integrated services pvt ltd
Front Office Manager
Krystal integrated services pvt ltd
0 Years 
25000 - 30000 Monthly 
Expired
Posted: 10 Oct 17
Job Description
Job Description:
- Manage all Front Office operations to include, but not limited to, guest service and registration (check-in/check-out), room inventory and availability, guest service standards and initiatives, product quality, cost controls and overall profitability
- Monitor and develop team member performance to include, but not limited to, providing supervision, scheduling and evaluations and delivering recognition and reward
- Monitor and assess service and satisfaction trends, evaluate and address issues and make improvements accordingly
- Ensure compliance with Company standards
- Meet and greet guests and respond to guest inquiries, requests and issues in a timely, friendly and efficient manner and resolves guest concerns
- Initiate and implement up-selling techniques to promote hotel services and facilities to maximize room occupancy and overall revenue
- Ensure team members have current knowledge of hotel products, services, facilities, events, pricing and policies and knowledge of the local area and events
- Train team members
Job Particulars
Education M Phil / Ph.D, B.Com, M.Com, MA, BBA/BBM, BCA, BEd, BSc, MCA, MEd, MSc, PG Diploma, BFA, BSW
Who can apply Freshers
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id348801
Job Category Others
Locality Address
State Maharashtra
Country India
About Company
Krystal Integrated Services Pvt.Ltd, Mumbai an ISO: 9001:2008 certified Company has over 10 years experience in providing Integrated Facility Management Services.The Company executes its operations by highly experienced and expert staff with the use of branded materials and machinery.
Selection of the staff is by determined HR systems with appropriate inductions imparted to the staff before deploying them in the respective sites.Onshore and offshore Training is imparted on a continuous basis thereby enhancing the skills of three staff for providing effective services. Statutory compliances are complied with regularly.
Selection of the staff is by determined HR systems with appropriate inductions imparted to the staff before deploying them in the respective sites.Onshore and offshore Training is imparted on a continuous basis thereby enhancing the skills of three staff for providing effective services. Statutory compliances are complied with regularly.
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