General Manager - Complaints - BFSI Jobs in Bangalore - Flex-i Partners
General Manager - Complaints - BFSI
Flex-i Partners
Expired
Posted: 09 Dec 19
Job Description
General Manager - Complaints - BFSI - Bangalore
Job Description :
1) Ensure all Customer Grievances/ Complaints are acknowledged and resolved in a timely manner.
2) Handle all Customer escalations with empathy and manage all regulatory interactions.
3) Key aspect of the role will be to analyze the trend of complaints; identify root cause and work with all Stake holders to increase awareness; make process improvements & training interventions, so as to ensure long term solutions are implemented to minimize complaints
Desired Profile :
1) Graduate or post graduate candidate
2) Min 5+ Years of exp
3) Insurance background preferred
4) Complaint handling expertise
5) Knowledge of financial products will be preferred
Location: Bangalore - India
Experience 5 - 15 Years
CTC - 0.01 - 0.02K per Annum
Nationality Indian
Qualification : Any Graduate
Job Particulars
Role hr admin
Education Any Graduate
Who can apply Experienced (3+ Years)
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id781660
Job Category Recruitment
Locality Address
State Karnataka
Country India
About Company
Flex-I Partners is a leading Executive Search Partner with offices in UAE, India, Qatar and Oman. We are considered as one of the experts in providing executive search and bespoke solutions to an elite club of global and regional clients who have discreet requirements for middle and senior management talent. We have an unrivaled understanding of the geographies in which we operate, with an extensive network and knowledge database.
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