General Manager Jobs in Surat - Pegasus Corporate solutions
Job Description
- Responsible for both Service, Body Shop & Spare parts
- Overall incharge of Customer Service Operations for the facility
- Plan and Lead facility Customer Service Business
- Manage and Balance dealer group customer service operations, adherence to Honda standards and delivery of Customer Satisfaction.
- To guide the Service Mechanics in Technical Problem solving and de-bottlenecking at the Dealership.
- To increase Dealer’s profitability by Service schemes Like Annual maintenance contracts, service improvements etc.
- To projects the service activities, initiatives taken in the area office in the organization for cross fertilization of ideas.
- To provide a single window between the area office and the other departments of the company on all service matters.
- To provide feedback on competition new service schemes launched to the head of service and the zonal sales managers.
- To interface with the marketing service cell and the manufacturing cell at the HO for speedy resolution of service issues at the office like pending warranty claims, chronic problems, BDTs etc.
- To audit new dealership for approving it for commissioning.
- Conducting service audits periodically as per the company norms.
- Product training of the dealer, workshop manager and service mechanics
Job Particulars
Role others
Who can apply Freshers
Hiring Process Face to Face Interview, Telephonic Interview
Employment TypeFull Time
Job Id383625
Locality Address
State Gujarat
Country India
About Company
Pegasus Corporate solutions is a young, vibrant and fast growing HR consultant , with a prime objective of providing professional and value added services in terms of recruitment of quality manpower. We are providing our HR services to a large spectrum of reputed companies all across the nation.
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