General Operations Manager Jobs in Chennai - OYO Rooms

General Manager - OYO Self-operated properties

Locations: Chennai, Hyderabad, Bangalore and Coimbtore.

GM will be the business owner of a portfolio for multiple hotels and will be working on the following along with the Central OYO infrastructure:

P&L Management:

• Owning end to end profit and loss of the portfolio of hotels (2 – 7 hotels).
  
• Identifying ways to improve the revenue across verticals – Room Revenue, F&B, MICE, Café, etc.
  
• Controlling end to end operations and costs across all the cost heads – optimizing efficiency and operations.
  

•  Managing end-to-end vendors - Sourcing, commercial negotiations, performance management, etc. for different verticals - Food and Beverage, Manpower, Repair and Maintenance
  

• Leading multiple teams - Field Engineers, Trainers, Vendor Business Development. 
  
•  Planning hiring needs (including bench requirements), managing the capacity and planning for the peak. 
  
• Managing the performance objectively, coaching and engaging the team. Would need to lead a team of Field Engineers, Trainers, General Managers, Vendor BDs, etc. 
  

• Thinking on the feet and be self-driven in resolving problems in hand
  

• Sound understanding of numbers and data
  
• Identifying trends, patterns, outliers and deep dive on core issues. 
  
• Optimizing Guest Experience, Revenue and Operational Costs, working within a defined budget.
  

• Engaging with different stakeholders – vendors, property owners, local and central cross-functional teams to deliver the best operational excellence.
  
• Should have excellent communication and leadership skills to work in a dynamic environment.
  

•  An experience between 5 and 10 years in handling multiple properties would go well.
  
• Same industry experience would go well with the profile.
  
• Will be preferring young talent up to 30 years of age.