Golden Gate-Administrator Jobs in Mumbai - WIPRO
Job Description
Golden Gate-Administrator
Mumbai
INDIA ANALYTICS
Experience : 3-5 YEARS
Job Code : 1334261
Job Description:
Key skills required for the job are:
- Golden Gate-L2 (Mandatory)
- Oracle Admin-L2
- As a Senior Administrator, you should be able to handle first point escalation for all technical and process issues.
- Provide technical subject matter expertise wherever required. Ensure proper communication and quick resolution as a crisis manager.
- Plan and schedule Changes, Coordinating with different stakeholders.
- Perform RCA for Major Incidents related to his / her tower Follow quality / security process defined for the engagement.
- Perform Trend analysis, identify top few incidents and work with respective teams/individual to minimize the incidents, Hardware troubleshooting & Vendor coordination Prepare Weekly and monthly status reports.
- Participate in business meetings with various stake holders on a need basis.
- Take corrective actions based on the customer satisfaction surveys.
- Work on the service improvement programs.
- Effort estimation/reviews on need basis for new projects.
- Training of new team members.
- Able to work on Knowledge acquisition and updates to related documents
Minimum work experience:3 - 5 Years
Roles & Responsibilities:
- Minimum Experience Required: 3-5 YEARS
- Mandatory Skills: Golden Gate-L2 Telecommunication-L2
- Desirable Skills: Oracle Admin-L2
- Language Skills: English Language-L2
Job Particulars
Role others
Education BE/B.Tech, Any Post Graduate, Any Graduate
Who can apply Experienced (3 Years)
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id926473
Job Category Others
Locality Address
State Maharashtra
Country India
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