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National Institute of Smart Governance jobs for Grievance Support Executive in Bangalore. Last Date to apply: 29 Jun 2021

Grievance Support Executive
National Institute of Smart Governance
National Institute of Smart Governance
Last Date 29 Jun 2021
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National Institute of Smart Governance - Job Details

Date of posting: 11 Jun 21
1. Post: Grievance Support Executive – Bangalore, Uidai

2. Roles and Responsibilities: Educational Qualification: BE / B Tech/BS in Computer Science / MCA/Engineering.

3. Experience: At least 05 years of experience with minimum 04 years of experience in resolution of grievances

4. Job Profile:

a. Responsible for providing proper Resolution for the grievance cases received Through online (i.e.) PMOPG Portal

b. Provide proper Resolution for the grievance cases received from Residents through Mail /Post/CRM

c. Work on the set of complaints, segregate based on the risk levels and ensure remediation

d. Assist in any other work incidental to the resolution of grievances, preparation of educational material

e. Work closely with internal and external teams on enrolment, authentication , logistics issues relevant to resident grievances, prepare concept notes and follow up till development of the solutions.

f. Provide proper Resolution for the grievance cases received from HQ & ROs and other senior officials

g. To find out Duplicate Enrollments through Analysis

h. Follow up with MSAP /MSIP for proper solution for various Service Requests created

i. Drafting the reply for RTI query.

Job Summary

Job Type : Full Time
Job Role : HR / Admin
Hiring Process : Face to Face Interview
Who can apply : Freshers

About National Institute of Smart Governance

NISG is a not-for-profit company setup in a Public-Private-Partnership (PPP) in 2002 under the recommendations of The National Taskforce on Information Technology & Software Development, with 51% equity contributed by the private sector & 49% by the public sector. NASSCOM, Government of India & Government of Andhra Pradesh are the main promoters with ILFS, Government of Chhattisgarh, Government of Meghalaya & Vizag Municipal Corporation being the other stakeholders.
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National Institute of Smart Governance recruiting Grievance Support Executive candidates nearby Bangalore.National Institute of Smart Governance vacancies for Grievance Support Executive is recruited through Written-test, Face to Face Interview etc.
National Institute of Smart Governance Company recruits a lot of candidates every year based on the skills . The candidates with BE/B.Tech are selected to full fill the vacancies in HR / Admin job field. The candidates nearby Bangalore can apply for Grievance Support Executive position in National Institute of Smart Governance. All candidates should have a degree or post-graduation in the required field based on the requirement mentioned. The jobs are available in Full Time basis. When it comes to the National Institute of Smart Governance recruitment, candidates are mostly chosen for the department of HR / Admin . To learn more about the current jobs and other details, it is better to go through official site of National Institute of Smart Governance and Freshersworld. Find the latest jobs near you and near your home. So, that you don’t need to relocate. The Freshersworld is a leading employment portal that researches the official site of National Institute of Smart Governance and provides all the details about the current vacancies, the application process, selection process, interview test details, important dates and other information. Search and apply for the top job positions in National Institute of Smart Governance and near your city and get a secured career.