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Ground Staff Jobs in Kolkata - Head Hunters HR Pvt Ltd

Ground Staff

Head Hunters HR Pvt Ltd
experience-icon 0 Years
salary-icon 15000 - 26000 Monthly
Expired

Posted: 03 Oct 18

Job Description

  • Ground staff also refers to people who work in the airport terminal itself. 
  • Some ground staff is responsible for inspecting, storing and transporting luggage, while others stock the aircraft with food and beverage items that are distributed during flight. 
  • Some ground staff members work directly with customers to answer questions and provide information regarding flight times, delays and any general queries the customer has before boarding. 
  • Ground staff work with the aircraft, crew and customers to ensure each flight is safe and enjoyable. 
Responsibilities and Duties 
Inside the airport terminal:
  • Checking passengers in for flights 
  • Re-routing or re-booking passengers whose flights have been cancelled or delayed 
  • Assisting disabled passengers or those travelling with young children 
  • Giving passengers up-to-date information on flights 
  • Assisting passengers with all enquirers, including lost or delayed baggage 
  • Assisting staff in carrying out security checks as and when the situation arises 
  • Delivering high levels of customer service to passengers and those travelling through the airport 
Outside the airport terminal:
  • Handling all the loading and uploading of passenger bags from the aircraft 
  • Helping direct passengers on to and off the aircraft 
  • Directing landed aircraft to taxi spots 
  • Providing services such as steps from the aircraft for passengers and crew to disembark the aircraft 
  • Required Experience, Skills and Qualifications 
  • As a fresher, the requirement is basic but one cannot take it for granted as ground handling agency looks for various aspects in individual. 
  • Minimum 12th or a Graduate from recognized university and boards.
  • Age 18 to 20 years
  • Pleasing personality
  • Sometimes Ground handling agency prefers bilingual with English as one core language and native Language of that country
  • If one has some level of experience in his field of expertise whether technical or customer related have Added advantages
  • Salary: - 15000 /- To 26000 /-
  • Duty: - 8 hour

Job Particulars

Role others
Education 12th Pass (HSE)
Who can apply Freshers
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id487120
Locality Address Kolkata-Others
Country India

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