Guest relation Associate Jobs in Nellore - Bigsun Global Industries LLp
Job Description
- Guest service Executives answer telephone calls from guests
seeking to make or cancel hotel reservations.
- They greet arriving guests, assign rooms, issue keys, and
collect guest payment and billing information.
- Executives / officer answer guest requests for assistance and
coordinate with housekeeping, bell service, staff and management to fulfill
guest requirements.
- They provide guests with access to hotel services, forward
in-room meal requests, and ensure that mail, faxes and packages are delivered
in a timely manner.
- Executives / officer also deal with irate guests and find ways
to resolve issues to the guest's satisfaction.
- They may also serve as
concierges, assisting guests with ground transportation, restaurant or
entertainment reservations, and providing other information about the locale.
- Executive / officer may also be responsible for bookkeeping
duties, including maintaining a cash drawer, preparing bank deposits and
posting charges for items that guests may order or use during their stay.
- Upon
checkout, agents calculate the guest's final bill and collect payments.
Job Particulars
Role accountant
Education B.Com
Who can apply Freshers and Experienced (0 to 2.5 Years )
Hiring Process Face to Face Interview, Telephonic Interview
Employment TypeFull Time
Job Id370722
Job Category Finance
SkillsTally Accounting
Locality Address
State Andhra Pradesh
Country India
About Company
BIGSUN is to provide experiences that are authentically local, in hotels of unrivalled presence, with service that is truly engaging in turning moments into memories for our guests.
We’re working with the vision that to fill the earth with the light and warmth of hospitality –by delivering exceptional experiences – every hotel, every guest, every time.
We endeavour to be the most hospitable company in the world by creating heartfelt experiences for guests,meaningful opportunities for Team members,high value for owners and a positive impact in our communities.
We have expats residing in Bigstay from various nations such as Japan, USA, Italy, UK, South Africa, Australia, Germany etc and truly cosmopolitan.
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