Guest Relation Executive jobs - Hyderabad - Novotel Hyderabad Airport - 1 to 3 years of experience - 28 July 2019

FEATURED JOB

Guest Relation Executive

Novotel Hyderabad Airport

1 to 3 Years

8000 - 12000 Monthly

Expired

Posted: 28 Jul 19

Ability to relate well to Hotel guests and employees.
Professional in demeanor and presentation.
Check on VIP reservations, complete their pre-registration formalities.
Allocate rooms to all arriving guests.
Maintain up-to date information on room rates, current promotions, offers and packages
Maintain all guest folios in the manner instructed and type out necessary guest likes and dislikes to the appropriate fields on the profile.
Co-ordinate with housekeeping for clearing of rooms.
Handling guest complaints and concerns in an efficient and timely manner.
Have up to date information on daily room occupancy
Providing excellent customer service as per hotel standards.
Greeting guests as they enter and exit the hotel.