Guest Relation executive Jobs in Ahmedabad,Gandhinagar,Surat - OYO Rooms

HOT JOB

Hotel Front Office Executive

OYO Rooms

0.6 to 1.5 Years

11000 - 13000 Monthly

Expired

Posted: 25 Jul 19

Job Description

Helps & Assists the Hotel Manager with all day tasks
Takes charge of the Hotel (for own shift) when the Hotel Manager is not around (including Morning Stand-Ups)
Present at the Lobby for any sort of Guest query and assistance (including Check-In & Check-Out, when the Hotel Manager is unavailable).
Handles all guest complaints including managing guests having problems.
Escorts Guests to their respective assigned rooms + luggage
Takes the initiative to create suitable (and relevant) Guest interactions
Takes the initiative (including proactively where required) to take care of guest requests
In the Morning shift takes care of Breakfast orders (Cooking)
Responsible for the Delivery (and clearance, later) of Breakfast, Lunch & Dinner to the Guest rooms
In the Nightshift - checks for Linen Exchange and inventory of Linen (Records being maintained)
In the Nightshift - takes a round of the Hotel periphery; also, takes a round of the guest
floors for preventive security measures
In the absence of GSA/or at busy periods - is also responsible for bed making and regular Housekeeping cleaning and dusting (in the rooms and public areas)
Check all the arrival ready rooms before guest arrival.
Maintains the Inventory of the various stocks
Orders the stocks for future requirement considering occupancy

Job Particulars

Role steward hospitality

Education BHM, 12th Pass (HSE)

Who can apply Experienced (0.6 to 1.5 Years)

Hiring Process Face to Face Interview, Telephonic Interview

Employment TypeFull Time

Job Id660480

Job Category Others

Locality Address

State Gujarat, Madhya Pradesh, Maharashtra

Country India

About Company

Oyo RoomsWe’re a growing hospitality chain on a mission of creating beautiful living spaces across 24 countries, in 800+ cities with 18000+ properties and 45000+ holiday homes. Guided by industry stalwarts and our brilliant founder and CEO, Ritesh Agarwal, we aim to transform the hospitality industry worldwide. With our diverse offerings, we’re constantly innovating to combine hospitality with cutting-edge technology to give you, your ideal space.

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