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Guest Relation Executive Jobs in Mumbai - Tala Properties Pvt.Ltd

Guest Relation Executive
Tala Properties Pvt.Ltd
15000 - 20000 Per Month
Tala Properties Pvt.Ltd
Last Date 03 Dec 2018

Tala Properties Pvt.Ltd - Job Details

Date of posting: 04 Oct 18
Responsibilities
  • Provide upscale guest service experiences for clients throughout their stay
  • Ensure clients are properly greeted upon their arrival
  • Monitor daily bookings and ensure assigned rooms are prepared prior to check-in
  • Coordinate luggage collection and storage
  • Oversee check-in and check-out procedures, including reservations and financial transactions
  • Promptly address guests’ requests, like in-room dining
  • Actively listen to and resolve complaints
  • Ensure special guests, like disabled people, elderly, children and VIPs, receive personalized services
  • Coordinate and manage communication between guests and staff and follow up to ensure we resolve customer concerns
  • Inform clients of our hotel services, including breakfast and dining options
  • Promote all hotel amenities, conveniences and programs offered
  • Manage guest relations team (including Receptionists and Concierges) to ensure we comply with all standards and operating procedures
  • Appraise team’s performance and produce regular reports
  • Liaise with Housekeepers and Wait Staff to provide an overall comfortable guest experience
  • Examine daily duties, assign tasks and check on progress
  • Analyze customer feedback from hotel guestbook and online reviews and suggest ways to improve ratings
  • Recommend local tourist spots, including places to dine, shop and sight-see
  • Establish friendly relationships with regular hotel clients

Job Summary

Job Type : Full Time
Job Role : Others
Job Category : Analyst / Analytics,Logistics / Transportation
Hiring Process : Face to Face Interview
Who can apply : Freshers

About Tala Properties Pvt.Ltd

The Company is into hospitality industry 
we have our own resort in Tala Raigard named as Foresthills Tala  
This posting is done directly & exclusively on Freshersworld.com. We do not entertain any unsolicited calls or enquiries from any consultants, other portals or TPOs. Notice: This recruitment is FREE. if the recruiter charges any fees, please write us info@freshersworld.com

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Tala Properties Pvt.Ltd recruiting Guest Relation Executive candidates nearby Mumbai.Tala Properties Pvt.Ltd vacancies for Guest Relation Executive is recruited through Written-test, Face to Face Interview etc.
Tala Properties Pvt.Ltd Company recruits a lot of candidates every year based on the skills . The candidates with BHM are selected to full fill the vacancies in Others job field. The candidates nearby Mumbai can apply for Guest Relation Executive position in Tala Properties Pvt.Ltd. All candidates should have a degree or post-graduation in the required field based on the requirement mentioned. The jobs are available in Full Time basis. When it comes to the Tala Properties Pvt.Ltd recruitment, candidates are mostly chosen for the department of Others . To learn more about the current jobs and other details, it is better to go through official site of Tala Properties Pvt.Ltd and Freshersworld. Find the latest jobs near you and near your home. So, that you don’t need to relocate. The Freshersworld is a leading employment portal that researches the official site of Tala Properties Pvt.Ltd and provides all the details about the current vacancies, the application process, selection process, interview test details, important dates and other information. Search and apply for the top job positions in Tala Properties Pvt.Ltd and near your city and get a secured career.