Guest Relation Executive Jobs in Pune - Vzen Technologies

Guest Relation Executive
Vzen Technologies
2 Years
100000 - 200000 Per Month
Vzen Technologies
Last Date 28 Jan 2018

Vzen Technologies - Job Details

Date of posting: 29 Nov 17
Guest Relation Executive
  • Reporting to: Guest Experience Manager/Asst. Guest Experience Manager     
  • Implement all SOPs
  • Ensure Sales and Profitability through excellent customer service
  • Drive sales through up and cross selling
  • Knowledge, Skills & Abilities:
  • Excellent communication skills
  • Ability to work in a Team
  • Sales & marketing orientation
  • Excellent customer handling skills
  • Customer Service orientation
  • Diploma in Any Catering Course/ Diploma in Hotel Management/ BHM Fresher
  • Minimum 2 year of experience in handling F&B Retail unit as a Hostess/ Stewardess units
  • F& B Retail or related industry exposure
Duties & Responsibilities:
  • Ensure guest comfort
  • Order Taking
  • Handle the customer complaints
  • Ensure the marketing & promotion ideas are implemented to increase walk-ins & sales
  • Customer Service/ Follow ups
  • Service Recovery
  • Inventory management
  • Maintain SOP checklist
  • Asset & Equipment maintenance
  • Maintain Reports
  • Handle billing compliances
People Management:
  • To be a part of Team Briefing
  • Appraise subordinates
  • Escalate Grievance issues
  • Authority
  • Escalate integrity issues
  • Escalate Customer Complaints to the Café In charge

Hiring Process : Face to Face Interview

Job Role : Others

About Vzen Technologies

Café Coffee Day, a part of Coffee Day Global Limited, is India’s favourite hangout for coffee and conversations. Popularly known as CCD, we strive to provide the best experience to our guests. Our coffees are sourced from thousands of small coffee planters, who made us who we are today and we're glad to be a part of their lives. We opened our first cafe in 1996 at Brigade Road in Bangalore – the youth and the young at heart immediately took to the cafe, and it continues to be one of the most happening places in the city. CCD to the youth is a “hangout” spot where they meet people, make conversations, and have a whole lot of fun over steaming cups of great coffee.It's been an exciting journey since then to becoming the largest organised retail cafe chain in the country. We’re also present in Austria, Czech Republic and Malaysia, so if your travel takes you there, do stop by our outlets to get a taste from back home!
This posting is done directly & exclusively on We do not entertain any unsolicited calls or enquiries from any consultants, other portals or TPOs. Notice: This recruitment is FREE. if the recruiter charges any fees, please write us

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Vzen Technologies recruiting Guest Relation Executive Experienced(2 Years) candidates in Pune. The Vzen Technologies vacancies for Guest Relation Executive is filled through Face to Face Interview etc.
Vzen Technologies jobs for Experienced(2 Years) candidates are very common in nature as the company recruits a lot of Experienced(2 Years) candidates every year based on the skills . The candidates with BHM are selected to full fill the vacancies in Others job field. The Experienced(2 Years) candidates applying for Guest Relation Executive should have a degree or post-graduation in the required field based on the requirement mentioned. The jobs are available in Full Time basis. When it comes to Vzen Technologies recruitment, Experienced(2 Years) candidates are mostly chosen for the department Others. To learn more about the current jobs and other details, it is better to go through official site of Vzen Technologies and Freshersworld. The Freshersworld is a leading employment portal that researches the official site of Vzen Technologies and provides details about the current vacancies, the application process, selection process, test details, important dates and other information.