Guest Relations Executive Jobs in Bangalore - Sri Sri Tattva Panchakarma
Guest Relations Executive
0 to 0.6 Years 
Not disclosed 
Certificate Course (ITI), Diploma, B.Com, M.Com, MA, BBA/BBM, BCA, MBA/PGDM, BSc, MCA, MSc, PG Diploma, 12th Pass (HSE), Vocational Training, BFA, BSW 
Job Description
Responsibilities and Duties
- Ensuring and providing flawless, upscale, professional and high class guest service experiences
- Responding to guests needs and anticipating their unstated ones
- Provide upscale guest service experiences for clients throughout their stay
- Ensure clients are properly greeted upon their arrival
- Monitor daily bookings and ensure assigned rooms are prepared prior to check-in
- Oversee check-in and check-out procedures, including reservations and financial transactions
- Promptly guests’ requests
- Actively listen to and resolve complaints
- Ensure special guests, like disabled people, elderly, children and VIPs, receive personalized services
- Coordinate and manage communication between guests and staff and follow up to ensure we resolve customer concerns
- Inform clients of our hotel services, including breakfast and dining options
- Liaise with Housekeepers and Wait Staff to provide an overall comfortable guest experience
Required Experience and Qualifications
- Proven work experience as a Guest Relations Executive, Hotel Executive or similar role
- Proficiency in English; knowledge of other languages is a plus
- Customer service drive with outstanding communication and active listening skills
- Excellent problem-solving and multitasking skills
- Leadership skills along with the ability to motivate a team into high performance
- Ability to work flexible hours
- Strong sense of responsibility and a professional presentation
- Graduate\ BSc degree in Hospitality Management, Tourism, Business Administration or relevant field
Benefits
- Salary
- PF
- ESI
- Medical Insurance
- Staff Discount
- Stay (if required)
- Meals Provided
- Serene work environment
- Annual Increment
Job Particulars
About Company
As an initiative of the Art of Living Foundation, Sri Sri Tattva Panchakarma benefits from the ageless wisdom and experience of helping people relieve stress and rediscover happiness in their life. Initiated by Gurudev Sri Sri Ravi Shankar to serve as a specialty centre of ancient Indian healing traditions, we also offer alternative cleansing therapies from around the world. Our treatment centre is a part of the sprawling Art of Living campus in Kanakapura, Bangalore. Accommodation lies within the centre and provides the perfect background for your energisation.
On offer are a wide range of wellness regimes as prescribed by ayurvedic practises. Rigorous detoxification, therapeutic massages, personalised diet and exercise programmes contribute towards building a lifestyle changing experience. We believe in the ability of the self to rejuvenate we thus provide the right combination of therapy, diet, exercise and meditation to help coax out your inherent need to heal, cleanse, relax and feel alive in conscious harmony with yourself.
In our employment are qualified ayurvedic physicians, therapists and support staff to carry out the prescribed therapies and help you acclimatise to your newfound peace. Your current energy imbalances, physical and emotional well-being, and the energy constitution that establishes your body type, will all be thoroughly explored by our doctors. Our team works tirelessly to understand your personal goals and to be able to gently guide you in your transcendental journey towards good health and inner equilibrium.
Everyone here is surrounded by an aura of positive energy through regular practice of pranayama, meditation and Sudarshan Kriya®, the powerful rhythmic breathing technique. Sudarshan Kriya®, an integral part of the Art of Living Foundation, synchronizes the biological rhythms of the body and facilitates physical, mental, emotional and social well-being.
