Guest Relationship Executive Jobs in Across India

Guest Relationship Executive

Netambit.com

0 Years

13000 - 18000 Monthly

Expired

Posted: 14 Jun 19

Job Description

Welcome guests during check-in and giving a fond farewell to guest while checkout.
Handling guest complaints and concerns in an efficient and timely manner.
Overseeing VIP guests, arrivals and departures.
Coordinating and multi-tasking job duties in a busy environment.
Should possess detailed information about the Hotel, city as well as the competition.
Detailed information regarding arrivals and room requirements.
Have up to date information on daily room occupancy
Providing excellent customer service as per hotel standards.
Greeting guests as they enter and exit the hotel.
Providing information regarding the Hotel, town attractions, activities etc.
Check on VIP reservations, complete their pre-registration formalities.
Allocate rooms to all arriving guests.
Maintain up-to-date information on room rates, current promotions, offers and packages
Maintain all guest folios in the manner instructed and type out necessary guest likes and dislikes to the appropriate fields on the profile.
Co-ordinate with housekeeping for clearing of rooms.
Collect Guest feedback during guest departure along with his likes and dislikes.
Perform basic cashier activities as and when required.
Maintain guest lockers for safe custody.
Ensure that all check-ins and check-outs are handled smoothly without unnecessary delay or discomfort to any guest.
Give proper and complete handover to the next shift
Should be able to handle all guests without bias or prejudice.
Follow the house rules and policies laid down by the management.
Adhere to strict

Job Particulars

Role others

Education BHM

Who can apply Freshers

Hiring Process Face to Face Interview

Employment TypeFull Time

Job Id636623

Job Category Others

Locality Address

State Anywhere in India

Country India

About Company

To be the most trusted name in sales & distribution of real estate, financial services’ products, healthcare, education and technology portfolios; delivering solutions that fulfill today’s needs and tomorrow’s dreams.

To provide Indians with convenient access to products
and services through its nation-wide sales & distribution
network.

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