Guest Services Associate Front Office Jobs - Kolkata - Marriott International, Inc - 1.0 to 3.0 years of experience - 22 October 2019

FEATURED JOB

Guest Services Associate Front Office

Marriott International, Inc

1 to 3 Years

8000 - 12000 Monthly

Expired

Posted: 22 Oct 19

Job Description

Process all guest check-ins, check-outs, room assignments, and room change/late check-out requests. Secure payment; activate/reissue room keys. Ensure rates match market codes, document exceptions. Verify/adjust billing for guests. Communicate to appropriate staff when guests are waiting for an available room. Advise guest of messages. Clear departures in computer system. Coordinate with Housekeeping to track room status and guest concerns. File guest paperwork or documentation. Operate telephone switchboard station. Run and check daily reports, contingency lists, and credit card authorization reports. Supply guests with directions and information