Guest Services Executive Jobs in Chennai - OYO Rooms Oravel Stays Private Limited

Guest Services Executive

OYO Rooms Oravel Stays Private Limited

0 to 2 Years

13000 - 15000 Monthly

Expired

Posted: 21 Sep 18

Job Description

Urgently looking for Guest Relationship executive and Hotel managers,
Helps & Assists the Hotel Manager with all day tasks
Takes charge of the Hotel (for own shift) when the Hotel Manager is not around (including Morning Stand-Ups)
Present at the Lobby for any sort of Guest query and assistance (including Check-In & Check-Out, when the Hotel Manager is unavailable).
Handles all guest complaints including managing guests having problems.
Escorts Guests to their respective assigned rooms + luggage
Takes the initiative to create suitable (and relevant) Guest interactions
Takes the initiative (including proactively where required) to take care of guest requests
In the Morning shift takes care of Breakfast orders (Cooking)
Responsible for the Delivery (and clearance, later) of Breakfast, Lunch & Dinner to the Guest rooms
In the Night shift - checks for Linen Exchange and inventory of Linen (Records being maintained)
In the Night shift - takes round of the Hotel periphery; also, takes round of the guest floors for preventive security measures
In the absenceof GSA/or at busy periods - is also responsible for bed making and regular Housekeeping cleaning and dusting (in the rooms and public areas)
Check all the arrival ready rooms before guest arrival.
Maintains the Inventory of the various stocks
orders the stocks for future requirement considering occupancy

Job Particulars

Role retail store executive

Education Diploma, B.Com, BCA, BHM, 12th Pass (HSE), Vocational Training

Who can apply Freshers and Experienced (0 to 2 Years )

Hiring Process Face to Face Interview

Employment TypeFull Time

Job Id480674

Job Category Diploma , BSc/BCA/BBM , Retail

SkillsHospitality Management

Locality Address

State Tamil Nadu

Country India

About Company

OYO Rooms, Oravel Stays Private Limited

OYO has been at the forefront of innovation in the travel and living accommodation sector and is, today, India's largest network of branded hotels and living spaces.

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