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· Remote Support to all client side pc’s finding issues & fixes it through remotely.
· Follow up with suppliers to ensure problem resolution and call closure.
· Diagnose and rectify Operating System and Hardware related problems.
· Installation & troubleshooting of Printers, Scanners and other peripheral devices.
· Installation & troubleshooting of Operating Systems(Microsoft Windows XP,Win 7)
· Troubleshooting network connectivity related problem.
· Installation and Configuration of Desktops.
· Troubleshooting Desktop Related hardware and Software Issues.
· Installation, Configuration and Maintenance of Antivirus.
· Configuration of Outlook and Outlook Express &Basic Troubleshooting
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