Help desk Executive Jobs in Bangalore - Coll
Job Description
- Provide first level contact and convey resolutions to customer issues.
- Properly escalate unresolved queries to the next level of support.
- Track, route and redirect problems to correct resources.
- Update customer data and produce activity reports.
- Walk customers through problem solving process.
- Follow up with customers, provide feedback and see problems through to resolution.
- Utilise excellent customer service skills and exceed customers’ expectations.
- Ensure proper recording, documentation and closure.
- Recommended procedure modifications or improvements.
- Preserve and grow your knowledge of help desk procedures, products and services
Job Particulars
Role others
Who can apply Freshers
Hiring Process Face to Face Interview, Telephonic Interview
Employment TypeFull Time
Job Id559319
Job Category BSc/BCA/BBM , Analyst / Analytics , Logistics / Transportation
Locality Address
State Karnataka
Country India
About Company
A very good opportunity to be associated with an MNC.
Colliers International, is one of the top three global commercial real estate firms, a corporation of independently owned companies operating in local markets around the globe.
Colliers International, was one of the first international property consultants to start operations in India in 1995, with offices in Mumbai, Bangalore, Chennai, New Delhi, Pune, Gurgaon and Kolkata. We provide property services to property investors and occupiers. For more details kindly visit
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