Helpdesk associates Jobs in Delhi,Faridabad,Gurgaon - NLB Services
Job Description
Greeting from NLB services..
- Role Infrastructure cloud and security
- We are hiring fresher’s for one of the reputed client..
- Role: Associate
- Salary: 12000K in Training Period (8 -16 weeks)
PERMANENT ROLE
- Salary after getting Permanent.: 3.0 LPA
- Cab facility: During Training Period 1 way cab facility , after Training 2 way cab facility.
- Shift Timing : starts from 4:30 PM..
- Location: Noida 144
- Qualification: B.Tech, B.E, BCA
- Positions: 20
Skills:
- Require Excellent communication skills,
- And Good technical Knowledge..
Job Description:
- Responsible for providing telephone/email/chat, online, social media and remote diagnostic technical support of desktops, portables, peripherals (e.g., printers, projectors, etc.) and software custom or off the shelf software – industry or proprietary.
- Answers questions about installation, operation, configuration, customization, and usage of assigned products.
- Responsible for following defined policies & procedures (e.g verifies warranty entitlement, etc).
- Applies diagnostic techniques to identify problems, investigate causes and recommend solutions to correct failures.
- Documents problems in the support solution database for diagnostics and solution implementation.
Job Particulars
Role others
Who can apply Freshers
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id611413
Job Category BSc/BCA/BBM , Analyst / Analytics , Logistics / Transportation
Locality Address
State Haryana, Uttar Pradesh, Delhi
Country India
About Company
Nlb services
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