Helpdesk Executive Jobs in Chennai - Hitachi Ltd.

Helpdesk Executive
Hitachi Ltd.
Any Graduate
1 to 3 Years
Hitachi Ltd.
Last Date 26 Aug 2019
This Job is Expired

Hitachi Ltd. - Job Details

Date of posting: 27 Jun 19
Helpdesk Executive-30421

Organization: Hitachi Payment Services Private Limited

Qualifications: University Graduates

Skills & Personal Attributes Required:
  • Working knowledge in MS-Excel
  • Fluency in spoken Hindi is mandatory,
  • Hardware or networking knowledge will be preferred
  • Knowledge of call center telephony and technology
  • One year or more experience in a call center environment is a added advantage.
  • Customer service experience
  • Good data entry/keyboard skills

Main Job Tasks and Responsibilities:
  • Answer calls professionally
  • Respond to customer inquiries
  • Research required information using available resources
  • Handle and resolve customer complaints
  • Enter customer information
  • Identify and escalate priority issues
  • Route calls to appropriate resource
  • Follow up customer calls where necessary
  • Complete call logs and produce call reports
  • Identify and escalate situations requiring urgent attention
  • Track and route problems and requests and document resolutions
  • Stay current with system information, changes and updates

Primary Location: IN-TN-Chennai

Job Summary

Job Type : Full Time
Job Role : Others
Job Category : 1 to 3 Yr Exp
Hiring Process : Face to Face Interview
Who can apply : Experienced (1 to 3 Years)

About Hitachi Ltd.

Hitachi, Ltd. authorizes you to copy the documents for non-commercial use within your organization only, provided that the above copyright notice appears in each and all copies. Except as expressly provided above, nothing contained herein shall be construed as conferring any license or right under any Hitachi's copyright, patent, trademark or other intellectual property rights.

This Job is Expired
This posting is done directly & exclusively on We do not entertain any unsolicited calls or enquiries from any consultants, other portals or TPOs. Notice: This recruitment is FREE. if the recruiter charges any fees, please write us

People who view this job also look for jobs with following keywords

Fully solved online mock placement papers with latest test pattern,count down timer,detail test analysis with answer and explanation is available at Power Placement Preparation:P3.
Start your preparation now with P3 and increase your success probabiltiy.

Active Jobs By Category

Need a Institute/Coaching Class?

IT Courses / Govt Exam Preparation

Higher Studies / Studies Abroad

Post an enquiry and get instant responses from institutes and best Coaching Classes in your city

Hitachi Ltd. recruiting Helpdesk Executive Experienced(1 to 3 Years) candidates candidates nearby Chennai.Hitachi Ltd. vacancies for Helpdesk Executive is recruited through Written-test, Face to Face Interview etc.
Hitachi Ltd. Company recruits a lot of Experienced(1 to 3 Years) candidates candidates every year based on the skills . The candidates with Any Graduate are selected to full fill the vacancies in Others job field. The candidates nearby Chennai can apply for Helpdesk Executive position in Hitachi Ltd.. All candidates should have a degree or post-graduation in the required field based on the requirement mentioned. The jobs are available in Full Time basis. When it comes to the Hitachi Ltd. recruitment, candidates are mostly chosen for the department of Others . To learn more about the current jobs and other details, it is better to go through official site of Hitachi Ltd. and Freshersworld. Find the latest jobs near you and near your home. So, that you don’t need to relocate. The Freshersworld is a leading employment portal that researches the official site of Hitachi Ltd. and provides all the details about the current vacancies, the application process, selection process, interview test details, important dates and other information. Search and apply for the top job positions in Hitachi Ltd. and near your city and get a secured career.