Helpdesk Voice Support Jobs in Chennai - Cameo Corporate Services Ltd
Helpdesk Voice Support
Job Description
- Answering customer inquiries and listen to their problems/asks
- Troubleshooting customer-reported problems – Remote support and On-site support.
- Identifying root causes for the problems and taking corrective and preventive steps.
- Installation of OS and software.
- Providing training to the customer on software and solutions.
- Product demonstration to customers.
- Generating problem reports, logging issues, escalation of critical issues
Required Skills:
- Good reasoning and analytical skills
- Good listening skills
Work Location: T Nagar or Kodambakkam
Work time: 9:30 AM – 7:30 PM
Training will be provided by Indusind team
Date of Joining 15-03-2020
Job Particulars
About Company
Cameo Corporate Services Limited is a Business Process Outsourcing firm headquartered in Chennai, India. Established in the early 90s, Cameo’s principal lines of business are Transaction Processing, Document and Data Management, Medical Transcription, Registry and Share Transfer Services and ePublishing Services. Cameo has a pan India presence with operating hubs in Chennai, Mumbai, New Delhi, Bangalore, Hyderabad and Coimbatore, besides having an operating presence in Africa, through its joint venture, Cameo Techedge Services DRC. In its transaction processing vertical, Cameo serves primarily the BFSI and Telecom sectors, for whom it processes and truncates cheques, processes applications and does KYC audits, besides ensuring post disbursement document compliance. Cameo also processes documents for both electronic and physical custody, and is amongst the large document management firms in India. Cameo has a robust medical transcription business, now in its 20th year, serving some of the largest MTSOs in the world, while its e-publishing division does pre-press and conversion work for several prestigious publishing houses around the world.