Hindi / English - Customer Support Jobs in Chennai - Sutherland Global Services Private Limited
Hindi / English - Customer Support
Sutherland Global Services Private Limited
Expired
Posted: 04 Apr 20
Job Description
Dear Job Seekers,
Greetings from Sutherland!!
We have openings for English / Hindi Customer Support Voice Process!!
Strictly No Walk-ins andTelephonic interviews are only entertained.
Attract potential customers by answering product and service questions; suggesting information about other products and services.
Opens customer accounts by recording account information.
Maintains customer records by updating account information.
Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
Maintains financial accounts by processing customer adjustments. Recommend potential products or services to management by collecting customer information and analyzing customer needs.
Prepare product or service reports by collecting and analyzing customer information. Contribute to team effort by accomplishing related results as needed.
Customer Service Representative Skills and Qualifications:
Customer Service, Product Knowledge, Quality Focus, Problem Solving, Market Knowledge, Documentation Skills, Listening, Phone Skills, Resolving Conflict, Analyzing Information , Multi-tasking
- Candidates should possess excellent communication (English/Hindi)
Benefits :
Excellent growth
Huge incentive
Cab facilities
Best learning exposure
Attractive package
Fun @ Work
Excellent growth
Huge incentive
Cab facilities
Best learning exposure
Attractive package
Fun @ Work
Education
- UG : Graduation Not Required, Any Graduate in Any Specialization
- PG : Any Postgraduate in Any Specialization, Post Graduation Not Required
- Doctorate : Doctorate Not Required, Any Doctorate in Any Specialization
Job Particulars
Education Other Course
Who can apply Freshers and Experienced (0 to 4 Years )
Hiring Process Walk - In
Employment TypeFull Time
Job Id909405
Job Category Tech Support
Locality Address
State Tamil Nadu
Country India
About Company
Sutherland Global Services Private Limited
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