Hiring for Tech Sales Executive Jobs in Gurgaon - Supportmart Technical Services Pvt. ltd
Hiring for Tech Sales Executive
Job Description
- Title: Sales Associate
- Reports to: Subject Matter expert/ Team Lead Sales
- Based at: Gurgaon
Job Description-
- Ability to understand/ diagnose the customer's technical problem and action accordingly.
- Responsible for individual sales revenue target (predetermined by the business).
- Handling irate/demanding customers - where necessary, in a tactical manner.
- Achieve Call Quality requirements as outlined via Call Monitoring Guidelines
- Emphasizing on keywords, handling objections and using product/service benefits to respond to customer’s queries
- Open to feedback & learning
Skills Required
- Should have sound knowledge of latest/upcoming products/processes & services
- Should have excellent English communication skills.
- Open to work in 24x7 / rotational shifts.
- Minimum 12 months of relevant experience in an International Voice based process.
- Experience in inbound Technical Sales.
- Bachelor’s Degree/3 years diploma/12th passed out in 2011 or prior/Graduation drop out.
Job Particulars
About Company
SupportMart
is the leading third-party remote technical support company.
SupportMart offers brand-independent online technical support for
software related problems occurring in PC/laptop/tablet and computer
peripherals. SupportMart offers highly efficient and fast remote
technical support service to the home users. SupportMart is currently
serving the clients in the United States, Canada, UK, Australia and New
Zealand.
SupportMart provides 24/7 – 365 days a year active
technical support services for PC/laptop/tablet, applications, software,
printers, scanners, etc. The technical support services are provided to
the customers through online remote assistance and/or over the phone.
Clients can easily contact SupportMart through its toll-free phone
number, online chat, or email, and report their computer-related
problems to the Microsoft Certified technicians. The technical support
can be availed at any time according to the requirements of the
customers. The online technical support services offered by SupportMart
include installation and uninstallation of Windows operating system,
security software or any other software or application; and instant
troubleshooting of problems with any software or application including
antivirus, firewall, antispyware software, hardware drivers, email
clients (MS Outlook, etc), web browsers, and operating systems (Windows
8/7/Vista/XP).
The tech experts at SupportMart also provide
online virus removal service and solve issues with Internet
connectivity, wireless networking, booting process of personal computers
or laptops, PC performance, etc. SupportMart’s remote technical support
service covers both new and out-of-warranty products.
SupportMart’s technical support service makes your digital life easier!!
