Hotel Front Office Executive Jobs in Across India - Heritage
Job Description
We have urgent requirements for Hotel Front Office Executive from our client a leading 4 star hotel in GOA
Job Purpose
- Reporting to the Rooms Division Manager, the Front Office Manager is in charge of reception and the switchboard.
- Ensures that our Guests receive an exceptional experience... from check-in through check-out
- To be responsible for welcoming guests and handling any complaints. In doing so, he or she:Supervises reservations and the allocation of bedrooms with the Executive Housekeeper
- Monitors the customer accounts and till accounts
- Applies and ensures the application of the sales strategy to maximize occupancy and average room price
- Co-ordinates the reception team, organizing its work and schedules
- To monitor the quality of welcome extended to guests
- To recruit, train and motivate the members of the his or her team
- To ensure that all hotel standards and procedures are applied
- To manage daily billing and paymentsEntry Requirements
- Use of Windows
- The ability to train and motivate a team
- The ability to be available to work nights, weekends or public holidays
- Sales ability
- Hospitality
- Adaptability: coping with the diversity of customers and their needs
- Self-sufficiency
- Self-control: handling complaints
- Good relationship skills
- Team leadership
- Good memory: remembering guests
- Taking the initiative
- Discretion
Job Particulars
Who can apply Freshers
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id501226
Job Category Office Assistant
Locality Address
State Anywhere in India
Country India
About Company
heritage India We are recruitment and Manpower consultant in India, we provides best recruitment services to clients in India .. providing total manpower solutions to our clients with a highly customized approach.Our prudent and honest approaches make u the leading man power services in India
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