iNEWPM
ad

Hotel Front Office Executive Jobs in Hyderabad - Rendezvous

Hotel Front Office Executive
Rendezvous
Rendezvous
Last Date 27 Oct 2017

Rendezvous - Job Details

Date of posting: 28 Aug 17
The receptionist is the first point of contact for our company. At all times the receptionist needs to be aware that there is only one time to make a first impression. This is an ideal opportunity for someone looking to grow in the Service industry.

Working on a Team: 
The entire Rendezvous team works together to provide its guests with the best service possible. Receptionist will spend most of their shifts stationed in the Lobby at the Reception Desk with at least one other team member. Receptionist spends the rest of their time working with other departments in Rendezvous to develop new skills and learn new procedures.

General Description:
The Receptionist is responsible for providing a friendly, welcoming and efficient service to all Rendezvous guests, in line with the Rendezvous vision and values on customer satisfaction. The main purposes of the Rendezvous reception area’s staff are to respond courteously to guests requests, play a part in the general running of the reception desk and help the General Manager to maintain a smooth bookings service.

Main Tasks & Responsibilities:
  • To undertake front of house duties, including meeting, greeting and attending to the needs of guests, to ensure a superb customer service experience.
  • To build a good rapport with all guests and resolve any complaints/issues quickly to maintain high quality customer service.
  • To deal with guest requests to ensure a comfortable and pleasant stay.
  • To assist in dealing with customer complaints in an effective and courteous manner, providing or seeking solutions as quickly as possible.
  • To assist in keeping the reception area clean and tidy at all times.
  • To undertake general office duties, including correspondence, emails, filing and switchboard, to ensure the smooth running of the reception area.
  • To administer all routes of reservations (e.g., online, phone) to ensure that reservations are made and recorded accurately.
  • To ensure that all reservations and cancellations are processed efficiently.
  • To keep up to date with prices and special offers to provide accurate information to guests.
  • To report any maintenance, breakage or cleanliness problems to the relevant manager.
  • To undertake all training as required (e.g. first aid, health and safety, customer service).
  • To adhere to all fire safety test procedures. To assist in the evacuation process in the event of fire.

Skills & Experience Required:
  • A friendly and welcoming approach
  • High standards of dress and presentation
  • Ability to remain calm during difficult situations or in a very busy environment
  • The ability to work unsupervised
  • Excellent interpersonal skills, including a pleasant telephone manner
  • Good administrative skills and the ability to use email and reservations systems
  • Good team working skills.
  • Should be fluent in English, Hindi and Telugu.

Skills & Experience (DESIRABLE):
  • Previous customer service experience. 
  • Previous experience in hospitality.

Hiring Process : Face to Face Interview, Telephonic Interview

About Rendezvous

Rendezvous is the blend of great food and pleasing ambience. We bring you an assorted menu of delicious tasting Chinese, Continental and North Indian cuisines to cure every one of your foodie pangs. Our ambience is specially decorated and arranged in a way, that radiates a relaxing environment. You can chill out with your friends on our pool side dining area along with some delectable foodie delights. Every item on our menu is a sign of our dedication, hard work and perfection. Made with only the best and the freshest ingredients, since we believe that our esteemed customers deserve the best and nothing less. With efficient and ready to help services, we make sure that your visit at Rendezvous is always a memorable one.

Walk into the world of deliciousness and indulge your tastebuds in some of the best tasting selection of food items, that will be an absolute foodie's experience. We are all about great food and happy times at Rendezvous.
This posting is done directly & exclusively on Freshersworld.com. We do not entertain any unsolicited calls or enquiries from any consultants, other portals or TPOs. Notice: This recruitment is FREE. if the recruiter charges any fees, please write us info@freshersworld.com
Ground Staff
BBA/BBM, MA, BSc, BCA, BEd...
Customer Service
Executive - Steward
10th Pass (SSC)
Customer Service

People who view this job also look for jobs with following keywords

Fully solved online mock placement papers with latest test pattern,count down timer,detail test analysis with answer and explanation is available at Power Placement Preparation:P3.
Start your preparation now with P3 and increase your success probabiltiy.

Rendezvous recruiting Hotel Front Office Executive fresher’s in Hyderabad. The Rendezvous vacancies for Hotel Front Office Executive is filled through Face to Face Interview, Telephonic Interview etc.
Rendezvous jobs for fresher’s are very common in nature as the company recruits a lot of fresher’s every year based on the skills -Hospitality Management. The candidates with MBA/PGDM are selected to full fill the vacancies in Steward / Hospitality job field. The fresher’s applying for Hotel Front Office Executive should have a degree or post-graduation in the required field based on the requirement mentioned. The jobs are available in Full Time basis. When it comes to Rendezvous recruitment, fresher’s are mostly chosen for the department Steward / Hospitality. To learn more about the current jobs and other details, it is better to go through official site of Rendezvous and Freshersworld. The Freshersworld is a leading employment portal that researches the official site of Rendezvous and provides details about the current vacancies, the application process, selection process, test details, important dates and other information.