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Hotel Management Trainee Jobs - Bangalore - Brigade Hospitality Service LTD

Hotel Management Trainee

Brigade Hospitality Service LTD
experience-icon 0 Years
salary-icon Not disclosed
Expired

Posted: 30 Apr 16

Job Description

KEY TRAITS
  • Integrity, high energy, self motivator with a positive, proactive and pleasing personality
  • Clear communication skills.
  • Crisis Manager.
  • Good interpersonal skills
  • Flexible enough to work in shifts
  • Willingness to learn and grow
 
KEY WORKING RELATIONSHIPS
  • Internal Customers: Seniors, peers, juniors, cross functional
  • Key Customers: Corporate, Individual, Internal
  • Executive Committee positions
  • Heads of Finance, Human Resources, Marketing, Sales, Internal Audit
  • Suppliers.
Personal Effectiveness
  • Possessing the required adoptability and versatility to bend into different professional critical situation.
  • Ability to work in a multi-tasking and stressed environment.
  • Excellent organizational and time management skills, with the ability to set priorities for self and others.
  •  Possessing a customer service mindset and the ability to promote positive relations.
  • Demonstrate honesty, reliability, ethics, and professionalism; demonstrate consistency between words & behaviour
  • Gather and analyse relevant facts and data to establish core issue or root cause;   make timely and sound decisions with regard to appropriate course of action
  • Convey relevant information in a timely fashion, appropriately tailored to the intended audience; effectively influence and persuade others; listen effectively and follow-up to ensure understanding.
  • Maintain personal presentation to Unit/s and company standards.
  • Abide by the company policies and procedures.

Team Focus
  • Build positive and productive working relationships with customers, subordinates,   peers, superiors, business partners, and the community; encourage this behaviour in others.
  • Deal effectively with guests and workplace colleagues from a variety of cultures.
  • Promote free flow of information; encourage the open expression of ideas and opinions.
  • Work collaboratively with others to achieve common goals and objectives.
  • Manage cross cultural communication
  • Interact with department and Unit/s associates in a professional and positive manner to foster good rapport and ensure effective two-way communications.
  • Work effectively in a team.

High-Performance Culture
  • Possess, apply, and continually develop the specific technical knowledge and functional expertise needed for effective job performance
  • Provide clear direction, establish goals and appropriate timeframes; manage conflicting priorities;
  • Accept personal responsibility and accountability for achieving timely results.
  • Oversee the management of work operations.
  • Be aware of duty of care, and adhere to occupational health and safety legislation, policies and procedures.
People Development
  • Establish open, candid, trusting, and caring relationships; treat others fairly and with respect; value the individual and maintain their self-esteem
  • Commit the resources and time needed to train and develop people, both for their personal growth and to meet organizational needs; identify and pursue learning opportunities for yourself
  • Foster a common vision; lead others by setting the proper example; demonstrate consistency between actions and words
  • Ability to apply supervisory/management (soft) skills.

Change & Innovation
  • Improve performance and enhance guest experience through continuous interaction and involvement.
  • Create an agenda and environment conducive to change; foster the free exchange of ideas; develop and share a vision and strategy; build a strong network to implement change
  • Manage and redesign processes for optimal value by encouraging and actively participating in process improvement methods while measuring results
  • Oversee the delivery, development and implementation of guest service strategies.
  • Effectively use and promote technology to support productivity, profitability, and change; seek opportunities to use technology to enhance the customer experience
  • Identify, integrate, and transfer internal and external best practices into operational processes; leverage best practices to innovate and improve the way work gets done
  • Oversee the development and implementation of safety/security policies and procedures for the Unit/s.

EDUCATION REQUIREMENTS      
  • Professional Certificate, Diploma or Advanced/Higher/Graduate Diploma in any discipline.
  • Computer literate with knowledge of a variety of computer software applications, including the Microsoft Office Suite.

Job Particulars

Role others
Education 12th Pass (HSE)
Who can apply Freshers
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id187567
Job Category Hospitality
Locality Address Whitefield
Country India

About Company

Brigade Group was established in 1986 by Mr. M.R. Jaishankar, with property development as its main focus. Brigade Group has since expanded into residential, commercial, hospitality, retail and education. And today Brigade Enterprises is one of India’s leading property developers with a reputation for Quality, Innovation and Trust. Brigade has been consistently ranked as one of India’s top 10 developers by Construction World and has won numerous awards for its products, services and recognition for its corporate governance and best practices. Brigade Hospitality Services Limited (BHSL) was formed in 2004 as a wholly owned subsidiary of Brigade Enterprises to focus on the Group’s hospitality ventures. BHSL is the pioneer in the concept of running professionally managed serviced apartments in Bangalore. It also manages lifestyle membership clubs and convention centres within the city. The company has recently ventured into Outdoor Catering, Cafeteria Management and Event Management. Apart from providing management services, BHSL is the asset manager for the Hotels developed by Brigade Group, which owns the first Grand Mercure Hotel in the country as well as the first newly built and managed Sheraton property in India. Both properties have won multiple awards and are located in Bangalore. Brigade Group has additional 5 hotels in the pipeline, tied up with best in class operators.Introduction to the Brigade Group
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