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Hueray Technologies Pvt Ltd Hiring Team Leaders in Technopark, TrivandrumWalk - In

Eligibility : Any Graduate

Location : Thiruvananthapuram

Last Date : 23 Sep 2016

Hiring Process : Walk - In

Skills: Teamwork, Verbal Communication

Hueray Technologies Pvt Ltd(Technopark) - Job Details

Job Title: Team Leaders

Company: Hueray Technologies Pvt Ltd

Location: Technopark, Trivandrum

No:Of Openings: 6 Nos

Job description :

  • Female Candidates
  • Able to handle a Team of 15-20 members
  • Monitor and manage the team’s performance metrics and the transactions of team members.
  • Track / manage team attendance.
  • Maintain the Shrinkage and Attrition as per company standards.
  • Conduct pre / post shift meetings with team members. Cascade latest process related inputs from the client and the management, to the floor.
  • Facilitate / conduct huddle sessions and review team’s performance.
  • Stack Rank all team members, based on the performance metrics - attendance, quality audit scores and CSAT scores.
  • Take corrective actions and preventive actions.
  • Work on improvement plan coordinating with the QRep to improve the performance of the Associates who have received MIPs.
  • Act as an interface between the team and the management and all Support functions so that the team operates smoothly at the highest efficiency and within the prescribed norms.
  • Facilitate team building and morale boosting exercises.
  • Mentor the team members and find ways within the prescribed norms, to aid the Associates s and Sr. Associates to value-add resulting to have job satisfaction
  • Client Interaction &Attending Calibration Calls
  • Identify Process Gap and bridge Goal
  • Tracking & Report Management.

Skills:

  • Good Communication Skills
  • Advance knowledge on Quality
  • Should be well versed in MS Office especially Excel.
  • Team Player
  • Standalone/ Independent
  • Quick &Accurate decision maker
  • Should be Accountable and Responsible.
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