IN Analyst Jobs in Pune - Eaton

Primary Function

State the primary function or overall purpose of your position.

• This position is to collect past due accounts receivables of Hydraulics operations in India
• The incumbent will have to resolve disputes and meet internal as well as external customer expectations
• The incumbent will reduce credit risk, improve cash flow and resolve customer claims/disputes
• The incumbent will prepare reports related to Accounts Receivable

ESSENTIAL FUNCTIONS: (Limit yourself to 8-12 statements)

List the essential functions (i.e. key responsibilities with expected end results) which must be accomplished in order to fulfill the purpose of your position as described above.

• Manages standard portfolio of customers with regards to receivables, collections and order review and release. Willing to work in APAC shift (09:00am to 06:30pm slot).
• Conducts collection calls, resolve billing issues, investigate returns & credit issues
• Liaises with plant/warehouse, salespersons, plant finance team, customer support team, project managers and others in the organization to resolve disputes/customer claims on unpaid invoices
• Negotiates customer disputes to resolution and documents root cause and highlights to appropriate levels
• Identifies patterns and gets to the root of issues causing delinquencies and leads resolution of identified issues to improve customer experience and ultimately department past due metrics
• Participates in process improvement projects
• Communicates effectively with external and internal stakeholders
• Understands the entire order to cash value stream and applies the knowledge to achieve results
• Documents new and existing processes. Updates documents as soon as improvements are made
• Markets, trains, counsels, advises, and communicates credit department policies and procedures to company personnel
• Provides customer service and develops relationships with internal/external customers and suppliers
• Maintains accurate credit & collection files. Maintain electronic collection notes for each customer account.
• Maintains accurate customer information for billing purposes in accounts receivable and ERP System.
• Abide by Audit requirements and Rules and Regulations as and when laid by the company, government regulators and agencies at all times
• GTM Export bills application confirmation before upload for BRC
• Inter Company collection follow up and cash application working with source plants and reconciliation
• New Customer set up, credit review, customer credit review, ship to code creation in MFGPro
• Bank Guarantees checking, request to treasury and obtain the same, coordination with Sales team and Treasury
• Credit hold analysis and control
• Top 20 past due line wise follow up and action plan

Dimensions

Record any measurable statistics which your position impacts such as production expenses, maintenance expenses, sales volumes, payroll costs, capital expenditures, research budgets, cost of purchases, value of inventories controlled, employees supervised (direct and indirect).

Reduction in Past Due amount as a percentage of total receivables

Specialized Knowledge

Describe any specialized knowledge or skill (e.g., technical, scientific, administrative, managerial) which your position requires.

Bachelors Degree Required (Business, Finance, Commerce)

5+ years Business to Business Credit/Collection Experience

Effectively securing prompt payment from customers while employing commercial sensitivity, business acumen, and good judgment

Effective business writing and professional communication skills

Experience utilizing Oracle R12, MFGPro ERP

Experience utilizing Microsoft Office Suite, Internet, and related computer skills

Demonstrated Effective Customer Service Skills

Demonstrated Effective Negotiation Skills

Work independently, decisively and timely

Adapts to change, plans and prioritizes as required

Willing to work APAC hours (09:00am to 06:30pm IST)

Flexible to work out of Eaton’s Kharadi, Pune office or Pimpri, Pune plant as required

Additional Information

Describe all other aspects of your position that you feel are important and which have not been adequately covered (i.e. unique problems encountered, special freedom to take action, critical outside contacts, exceptional working conditions etc.)

Utilize quality tools/initiatives

Proficient in commercial sensitivity and business acumen

Demonstrates effective autonomous decision making within limits of authority

Demonstrates effective communication skills

Demonstrates effective evaluation and problem-solving skills

Job

Finance/Accounting

Region:Asia Pacific

Primary Location:India-Maharashtra-Pune

Work Locations:Pune In Loc

Organization:Corporate Sector

Job Level: Individual Contributor

Schedule: Full-time