Inbound Calls Executive Jobs in Mumbai - Gray Matrix Solutions Pvt. Ltd.
Job Description
We are Hiring International Inbound Customer Care executive for one of our client in US .
The job description is as below :
The job description is as below :
KEY RESPONSIBILITIES:
- Handle inbound calls for customer service department and resolve customer queries.
- Make outbound calls to customers to provide resolution.
- Maintain high standards of Call Quality and Compliance.
- Strive towards customer satisfaction.
SKILLS/EXPERTISE:
- Excellent communication skills (verbal and written).
- Fluency in spoken English. US accent understanding preferred
- Ability to manage and prioritize multiple work requirements to meet deadlines.
- Must be self-managed, responsive and dedicated to customer support.
- Ability to work independently as well as in a team environment.
- Experience in International Voice Process preferred.
- Job Location : Goregaon (East)
- Shift : US shift timing
Job Particulars
Role bpo telecaller
Who can apply Freshers
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id295342
Job Category BPO
Locality Address
State Maharashtra
Country India
About Company
Gray
Matrix is a one stop solution provider for all the application development
needs since more than 14 yrs. We offer full spectrum of IT services including,
web & mobile application development and many more additional services. We
are headquartered at California, US, having offices at UAE and India.
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