Inbound customer care executive jobs - Mumbai - Vrika tmcpl - 0 to 1 years of experience - 13 April 2022
Inbound customer care executive
Job Description
Need inbound customer care executives for VISTARA AIRLINES.
Monitor all incoming calls from customers for all inquiries on orders for various products.
Assist various departments to facilitate sales of all products in company portfolio.
Analyze all customer issues and assist to resolve all within required timeframe.
Coordinate with customers and ensure appropriate questioning to identify issues.
Manage all customer inquiries and summarize same to be presented to management.
Maintain knowledge on all customer requirements and provide appropriate solutions.