Inbound Customer Support Jobs in Hyderabad - Conneqt

Inbound Customer Support

Conneqt

0 Years

12000 - 20000 Monthly

Expired

Posted: 10 Nov 21

Job Description

Collect the delinquent amount from the customer over the phone or take promises from them on making the payment
Make collection calls to the customers, emailing/faxing invoices or getting hard copies mailed out to customers as per their requests also Reconcile orders to match customer books, including validating credits or debits and sending them to customer for collection or refund and Follow up on customer/internal disputes, customer questions and working between departments to get a resolution
Inbound & outbound calling
Provide payment plans basis customer requirement
Maintain a deep understanding of client process and policies

Job Particulars

Role customer service tech support

Education Certificate Course (ITI), Diploma, B.Com, M.Com, MA, BBA/BBM, BCA, BSc, MCA, MSc, PG Diploma, 12th Pass (HSE), Vocational Training, BFA, BSW

Who can apply Freshers

Hiring Process Face to Face Interview

Employment TypeFull Time

Job Id1346676

Job Category MBA , Diploma , Tech Support

Locality Address S D Road

State Telangana

Country India

About Company

Established in 2004, Conneqt headquartered in Bangalore is India’s leading Digital IT & BPM services provider, and a subsidiary of Quess Corp (BSE: 539978, NSE: QUESS). At Conneqt we strive to help our customers in growing revenues, enabling efficiencies, and enhancing customer experience across industries. With 22 delivery centres across India, we are among India’s Top 100 Best Workplaces in 2021. Top industry analyst Nelson Hall have ranked Conneqt amongst the top Customer Lifecycle Management & Business Process Management service providers in India.

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