Information Developer - II Jobs in Pune - Rocket Software

Information Developer - II

Rocket Software

0 to 3 Years

Not disclosed

Expired

Posted: 21 Oct 20

Job Description

It's fun to work in a company where people truly BELIEVE in what they're doing!

Job Description Summary

The Information Developer will be responsible for delivering the overall content experience for enterprise systems software products. Exhibiting a strong understanding of user goals and business goals, the Information Developer creates easy-to-use and effective content from complex technical information. With sharp language and interaction design skills, the ideal candidate delivers a seamless content experience across the user journey.
Objectives of the role

Obtain a deeper understanding of the assigned products and business domains
Develop and evangelizes a good understanding of multiple audiences
Talk to cross-functional subject matter experts, install and use the assigned products, and develop user-friendly, engaging content
Develop content for guides, online help, videos, UI text, in-app help, and any other type of content required for the assigned software products
Describe moderately complex technical information from the user’s perspective in simple and concise language
Master stylistic adherence and ability to write in global English
Start thinking about innovative ways of user onboarding for new features

Responsibilities

Writes product content for software products; writes content that is accurate, complete, unambiguous, concise, and contains only information that is valuable to the user
Writes content that is focused on user goals not product features
Takes occasional guidance from the manager or team lead to write new content, or update the existing content
Independently uses and troubleshoots current Rocket authoring tools (oXygen XML Editor, DITA framework), graphic tools, source control tools, and technologies; identifies and reports scope for improvement
With support from seniors in the team, delivers UI text, context-sensitive help, videos, guided tours, along with conventional help
Shows good understanding of the products, industry, and business
Works closely with an editor on content deliverables; is aware of items to include in a self-review checklist
Regularly tests content contents and their function as an installed part of the product

Skills And Qualifications

Bachelor’s degree in Technical Communication, Journalism, English, or a technical discipline
5-8 years of experience in working as an Information Developer
Fluency in plain English, minimalism, and structured authoring
Ability to quickly learn new tools and technologies
Passion for enhancing the product experience
Self-motivated, detail-oriented team-player with excellent time management and organizational skills
Proven ability to meet strict deadlines, prioritize work, and manage multiple assignments simultaneously

Rocket Software Inc. is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Rocket Software Inc. is also committed to compliance with all fair employment practices regarding citizenship and immigration status.