Inside Sales Executive Jobs in Bangalore - Razorpay
Job Description
- Hi All,Greetings from Razorpay!!!Pre Sales
- We are hiring freshers for Presales/Post Sales Associate Role.
- New Customer Acquisition
- Be the first touch point of customers received from various inbound channels.
- Consistently achieve targets in line with team/organizational objectives.
- Devising strategies for maximum and efficient handling of incoming leads with a high number of touchpoints.
- Giving clear insights about the customers from the business standpoint and their requirements to the Sales team.
- Identify and propose the best solution/s as per the customers business needs.
- Post Sales anage all post-sales interactions with customers through strong relationship- building, product knowledge, planning and execution
- Maintain a deep understanding of the product and speak with customers about the most relevant features/functionality for their specific business needs
- Increase customer satisfaction by addressing challenges they are facing with respect to our product, understanding their domain and sharing inputs to use the product.
- Deliver a proactive customer contact strategy including project plans to drive deployment, change management and product adoption.
- Deliver continuous and routine communication with customers to develop manageable action plans to further and enhance our customer partnerships
- Be the single point of contact for our Customers and Act as an escalation point to drive resolution in a timely, proactive manner.
- Manage customer expectations and develop a strong understanding and acceptance of our Value Proposition and Customer ROI
- Work closely with Product and Engineering on identification and tracking of enhancement requests and bugs
- Be the customer’s advocate for feedback and changes into the functional areas they impact
- Function as the voice of the customer and provide internal feedback on how we can better serve our business and customers
- Track accounts to identify churn risk and work proactively to eliminate that risk
- Interested Candidates, please share your cv to
Job Particulars
Education Diploma, M Phil / Ph.D, B.Com, M.Com, MA, BBA/BBM, BCA, BEd, BSc, MCA, MEd, MSc, PG Diploma, 12th Pass (HSE), BFA, BSW
Who can apply Freshers
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id638939
Job Category Diploma
Locality Address
State Karnataka
Country India
About Company
Razorpay has been ranked 9 out of 25 '2018's Top Startups to work for in India' by LinkedIn
Razorpay has been recognised among ‘India’s Top 50 Great Mid-Size Workplaces’ by the Great Place to Work (GPTW) Institute. Great Place to Work recognition is one of the most prestigious workplace achievementsforanorganisationacrosstheglobeandRazorpayhasbeenranked25thasIndia’sBest Companies (Mid-Size) to work for. The recognition is bestowed after a careful assessment of various parameters including level of trust that the employees feel towards the management, respect and fairness at workplace, the sense of pride they feel for being associated with the Company and the overall workplace camaraderie
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