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Responsible for installation, shifting, reactivation, speed / technology upgradation for broadband / DTH & surveillance customers in the defined area
Responsible for timely installation along with quality of installation /workmanship.
Responsible for seamless installation experience
Responsible for process & SoP adherence
Responsible for productivity as per defined criteria
Responsible for maintaining desired / defined etiquettes during visit at customer premises
Responsible for KPI delivery as per target
Responsible for identification of improvement areas & define corrective actions
Responsible for continuous improvement in customer experience
S2S activities (New sales, rental upgrade, technology migration, LoB products etc)
Responsible for timely material consumption
Work closely with all stakeholders to ensure smooth operations.
Improvement of Conversion, TAT, Quality of workmanship.
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