Integration and Support Jobs in Mumbai - Delhivery Pvt. Ltd.
Job Description
Integration and Support
Responsibility :
- Resolve client/customer issues, and data requests within the SLA.
- Design & manage different scripts.
- Generate reports based on request from client and internal stakeholders
- Provide support to clients (Internal/External) on call/emails directly and providing resolution and steps.
- Drive RCA of recurring issues and automate manual tasks
- Co-ordinate with system and software releases with development team
- Manage the gaps in Implementation or risk assessment.
- Troubleshoot areas of performance and identifies effective solutions to resolve issues both immediate and for the long term.
- Provide service to an international user community.
Qualifications :
- 2-5 years hands on experience supporting applications built in Python/Java
- B.E/B.Tech/M.E/M.Tech/MCA (from reputed institutes)
- Good experience with any scripting languages.
- Good experience in writing queries to extract data from Postgres, MongoDB
- Experience with RestAPI, JSON
- Experience on Google/AWS/Azure or any other cloud infrastructure.
- Good understanding of SDLC life cycle and Agile methodologies.
- Experience with any of the ticketing tool (preferably JIRA)
Job Particulars
Role hr admin
Who can apply Experienced (2 to 3 Years)
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id688928
Job Category Recruitment
Locality Address
State Maharashtra
Country India
About Company
Since its inception in 2011, Delhivery has become India’s leading supply chain services company. Our vision is to become the operating system for commerce in India, through a combination of world-class infrastructure, logistics operations of the highest quality and cutting-edge engineering and technology capabilities.
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