Intern - Customer Success Management Jobs in Bangalore - Replicon Software India

Intern - Customer Success Management
Replicon Software India
MBA/PGDM(International business, Marketing)
Intern - Customer Success Management Jobs in Bangalore - Replicon Software India
Last Date 19 Jan 2018

Replicon Software India - Job Details

Date of posting: 12 Jan 18
  • MBA (Sales & Marketing, International Business) from 2017/2018 Batch with 60% in the highest qualification
Job Description:
  • Master Replicon’s innovative system for managing customer growth and building strategic relationships
  • Learn and stay current with your product knowledge of Replicon’s software solutions 
  • Works well with customers to maintain high level of customer satisfaction and develop strong relationships 
  • Create and deliver reports that details service usage, summarize ROI and value-add, highlight new platform components and identify next steps for the named accounts.
  • Manages and retains revenue for a territory's install base of accounts. Runs it like an autonomous business.
  • Generates demand for additional products and services within the install base of customers and grow the existing revenue base.
Job Overview:
  • Replicon is searching for self-motivated, highly engaging individuals to join our Customer Success Manager (CSM) team in our Bangalore office as an 'Intern – Customer Success Management'
  • The Customer Success Manager (CSM) team at Replicon is highly motivated and passionate team with the vision and maniacal focus for customer success and growth. If you are right out of college or trying to take your first step to kick-start your career and to be sure you are in a supportive and nurturing environment, then take this opportunity to come for an interview.
  • Intern – Customer Success Management is the Customer Advisor who serves as a point of contact and as a liaison between the customer and the various departments within Replicon. 
  • Key responsibilities will include managing customer activation process, ongoing support around customer service levels, customer contract renewals, Drive Growth and control churn. The Intern – Customer Success Management will understand the customer's business needs to ensure customer satisfaction and to encourage the continued long-term relationship, and help identify opportunities where Replicon services fit their ongoing business strategy.
Desired Skills:
  • Very Strong written and verbal presentation/communication skills (ESSENTIAL)
  • Excellent interpersonal skills
  • Inclination towards technology
  • Intermediate with MS Office
  • The role requires the employee to work in the North-American shift timings.
  • It is a 6 Months Internship
Stipend: INR. 25,000 Per Month

Job Location: Bangalore

Job Summary

Job Type : Full Time
Job Category : MBA
Hiring Process : Face to Face Interview
Who can apply : Freshers

About Replicon Software India

Replicon is a cloud-based time intelligence company with time tracking and expense management software suite. It aims to automate client billing, project time costing, employee time tracking, timesheet, resource scheduling, and expense tracking through different modular products.

As the leader in time tracking applications, we help thousands of customers worldwide increase productivity, improve project visibility, eliminate revenue leakage and maintain labour compliance.
Replicon’s mission is to help businesses capture, manage and optimize their most important asset, time, to successfully grow their organizations.
Replicon is global and have employees in Australia, Canada, India, the United Kingdom, and the United States.

This posting is done directly & exclusively on We do not entertain any unsolicited calls or enquiries from any consultants, other portals or TPOs. Notice: This recruitment is FREE. if the recruiter charges any fees, please write us
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