Intern Moderation Services Jobs in Bangalore - Sprinklr India Pvt LTD
Job Description
The Associate duties will include but are not limited to:
- Understand and relate to brands and their social presence
- Monitor and moderate social channels of clients - Identify/Escalate consumer service concerns, brand response worthy content, sensitive/ inappropriate content
- Conduct extensive research to build the client's social audience profile database and identify audience that matter to the brand.
- Formulate responses for user engagement that adhere to the social tone and language of the brand
- Analyze trends and generate reports of client's social activities and engagement
- Monitor and act upon campaign specific or crisis specific messages as per the guidelines listed by the brand
What makes you qualified
- Bachelor's Degree in Business Administration/Communications/PR with an aggregate of minimum 60%; preferably from any premier institute (Preferably fresher)
- High level of fluency in English - both written and verbal
- Well versed about social media channels (Facebook, Twitter, YouTube, Foursquare, Instagram and others)
- Understand how brands utilize social space.
- Being up-to-date with the latest trends and developments in social media as a business
- Ability to analyze and interpret large volume of content, build valuable inferences and make informed decisions
- Ability to work in a highly challenging and dynamic environment while maintaining high standards of accuracy in terms of quality & quantity.
- Advanced knowledge in computer use: Microsoft Excel, Word, and PowerPoint, Google tools such as docs, calendar and apps
- Attention to detail, with ability to create client-facing documents and presentations.
- Ability to innovate and learn on the job to refine processes.
What would be an added advantage
- Adequate awareness/knowledge of social media management tools and its usage
- Foreign language proficiency
- Certifications in social media/digital
- Internationally recognized English language certification
Job Particulars
Role others
Education B.Arch, B.Com, B.Pharm, BA, BBA/BBM, BCA, BEd, BHM, BSc, BVSc, CA, LLB, B.FashionTech, BFA, BAMS, BHMS, B.P.Ed, B.F.Sc(Fisheries), BSW
Who can apply Freshers and Experienced (0 to 2 Years )
Hiring Process Written-test, Face to Face Interview, Telephonic Interview, Group Discussion
Employment TypeInternship / Projects
Job Id255091
Job Category Internship , Others
Locality Address
State Karnataka
Country India
About Company
Who We Are
Sprinklr is 1200 employees strong, valued at $1.2 billion, and one of the fastest growing companies in the history of enterprise software.
In the age of the empowered and connected customer, we know that every experience a customer has with a brand matters...a lot.
That's why -- from the very beginning -- Sprinklr set out to build a powerful, agnostic, and first-of-its-kind
Sprinklr is 1200 employees strong, valued at $1.2 billion, and one of the fastest growing companies in the history of enterprise software.
In the age of the empowered and connected customer, we know that every experience a customer has with a brand matters...a lot.
That's why -- from the very beginning -- Sprinklr set out to build a powerful, agnostic, and first-of-its-kind
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