INTERNATIONAL BPO Jobs in Kolkata - Smart Solutions pvt ltd
INTERNATIONAL BPO
Job Description
Hi
Greetings from Smart Solutions Pvt.Ltd
- Designation : Customer Care Executive & Senior Customer care executive in
- International BPO
- Process: Voice Process
- Shift: Night (9:30- 6:30) OR MORNING- 8AM- 5PM
- Experienced : 0 to 5yrs
- Salary : 95OO/- up to 25,000/- per month (+ incentives)
- Saturday & Sundays fixed off .
- EXTRA PAID FOR ALTERNATIVE SATURDAYS
- EXTRA PAID FOR ALTERNATIVE SATURDAY
Criteria :
- Good command over English(mandate)
- Qualification- minimum 10 pass & above.
- Basic knowledge on computers
Advantages :
- Salary on time.
- Fixed salary +Attractive incentives structure
- Fixed Shift
- Fixed Week off
- Good Working Environment
Job Particulars
About Company
We are a captive company with our head office in USA. We have 250 BPO associates who generate the clients for our IT business & our Software team handles the entire end to end web development & SEO . We offer services like search engine optimization, search engine marketing, social media marketing and off-page optimization etc... to name just a few. Our SEO services evolve and change according to Google’s current standards. We help to make site relevant for right search terms which will definitely work wonders for providing top rank in result pages and boosting performance of business, accounting and financial services .
We are searching for a polite, professional Call Center Representative to work closely with other team members to provide outstanding service to our customers by answering questions, handling complaints, and troubleshooting problems with our products and services. The Call Center Representative may handle a high volume of inbound or outbound calls or both and should seek to create a positive experience for each caller. They will listen to clients to understand the reason for their call, address all questions or complaints, and provide an accurate and efficient response.
To be a successful Call Center Representative, you should be customer-focused, detail oriented, and efficient. You should be polite, reliable, knowledgeable, and adaptable
