International BPO - Voice Process Jobs in Bangalore - Black And White Business Solutions

Dear Candidate,

Greeting from Black and White Business Solutions Pvt Ltd..!!

Huge Openings with TOP BPO MNC's - Technical Support (International Voice)

Fresher and Experience

Education: 10+2+3 Diploma / Any Graduate in Any Specialization

Shift: Rotational Shifts

Salary: 4L PA

Designation: International BPO - Voice Process

Technical :

Troubleshooting/Command for IP Address/Adobe Photoshop/ticketing tool / RAM/ROM/Networking LAN/VAN/WAN/Configuration /Versions of Windows MS/ Office 365 /Control panel/ internet setting

JOB Role :

• Engaged in handling calls and Email Chats of Enterprise & different business units (Internal & External)
• Provide World Class Customer Service.
• End to Transaction of Reports.
• Need to maintain Accuracy in Reports.
• Ability to work effectively in a team environment Pleasant, professional, and courteous personality skills
• Excellent verbal and written communication skills
• Providing Voice support to Internal and External End Users. The job will require you to handle inbound calls/emails/chats regarding technical issues for end-users.
• Perform problem cause analysis
• Resolve customer queries and achieve customer delight.
• Ability to Identify Opportunity and Implement Process Improvements

Has technical experience and skills in the areas of problem determination, creativity, and analysis.

**PLEASE DO REFER YOUR FRIENDS LOOKING FOR BPO JOB'S**