International BPO Voice Process Jobs Opening in Black And White Business Solutions at Bellandur, Bommanahalli, Indiranagar, Bangalore

Greetings From Black & White Business Solution Leading BPO Recruitment Firm.

  Roles and Responsibilities:

•  Respond to customer queries in a timely and accurate way, via phone, email or chat Identify customer needs and help customers use specific features 
•  Update our internal databases with information about technical issues and useful discussions with customers.
•  Monitor customer complaints on social media and reach out to provide assistance Share feature requests and effective workarounds with team members.
•  Inform customers about new features and functionalities 
•  Gather customer feedback and share with our Product, Sales and Marketing teams Assist in training junior Customer Support Representatives.
•  Candidate should possess excellent oral and written communication skills Candidate with good customer service skills would be preferred 
•   Prior experience in Customer Service industry will be an added advantage.  

Fresher Salary - up to 17-19k

Experience Salary - up to 22-24k

Shift :US/UK Should be flexible with rotational Shift

Qualification:

10th, 12th, Graduate

 Location- Bangalore.

Required Experience:

Fresher/1 Year experience in International Call center

1. What are the job requirements to apply for this International BPO Voice Process job position?
   
   • Ans: A candidate must have a minimum of 1 year experience as an International BPO Voice Process


2. What is the qualification for this job?
   
   • Ans: The candidate can be a Graduate from any of the following: B.Com, B.Pharm, BA, M.Com, M.Pharm, MA, BBA/BBM, BCA, BE/B.Tech, MBA/PGDM, BSc, MCA, MS, MSc, 12th Pass (HSE), 10th Pass (SSC)
   
   
3. What is the hiring Process of this job?
   
   • Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
   
   
4. This International BPO Voice Process is a work from home job?
   • Ans: No ,its not a Work from Home Job.
   
   
5. How many job vacancies are opening for the International BPO Voice Process position?
   
   • Ans: There are immediate 1 job openings for International BPO Voice Process in our Organisation.