International Business Operations Lead Jobs in Bangalore - Commvault
Job Description
International Business Operations Lead
Based in India
As the International Business Operations Lead, you will support the operations across our Go-To-Market Teams in the EMEA & APJ regions. Like a startup within the company, Metallic is a lean, cross-functional team dedicated to launching new SaaS solutions. This position is a key new role, which will help scale the business in the coming years. It is a mix of tactically executing the day-to-day of our business, and strategically impacting the future of how we engage with our partners and transact across our eco-system.
Key Responsibilities
Based in India
As the International Business Operations Lead, you will support the operations across our Go-To-Market Teams in the EMEA & APJ regions. Like a startup within the company, Metallic is a lean, cross-functional team dedicated to launching new SaaS solutions. This position is a key new role, which will help scale the business in the coming years. It is a mix of tactically executing the day-to-day of our business, and strategically impacting the future of how we engage with our partners and transact across our eco-system.
Key Responsibilities
- Work on projects ranging from order processing, operational training for partners, business process documentation, back-end systems automation, to metrics reporting
- Support the Go-To-Market activities by assisting in the onboarding and operational support of our reseller partners in the EMEA and APJ regions
- Ensure the timely fulfillment of orders in coordination with Sales, Finance, SaaS Operations, Customer Success and Sales
- Support the accurate billing of fulfilled orders and usage with our Finance team and partners
- Verify that data is accurately reflected in our CRM and Billing systems, and partner with key stakeholders across the organization to ensure processes are implemented to support those efforts
- Assist the Business Operations Manager with key operations decisions and process flows
- Review sales opportunities to remove barriers and layers of complexity
- Respond to general operations inquiries from Sales and Finance teams a timely and professional manner
- Tech-savvy with a passion and desire to take on challenges and learn new things
- Process-oriented with an eye towards continuous improvement
- Self-starter with analytical skills and strong verbal and written communication skills
- Team player, focused on results, has good triage skills
- Strong ability to multi-task and complete projects at or before the required deadline
- Has an ability to effectively escalate issues to her/his manager
- Is a self-starter who can follow procedural guidelines
- Is flexible, adaptable, and hungry to learn
- 5+ years of experience within an operations organization
- Bachelor’s Degree required; MBA a plus
- Working knowledge of Salesforce.com, and NetSuite is a plus
- Working knowledge of business process flow tools or billing systems
- Strong Microsoft Excel Skills including advanced formulas and using pivot tables
- Experience in a SaaS business that is primarily partner-driven is a plus
- Fluent in English
- Must be willing to work a staggered day to accommodate the US time zone
Job Particulars
Education MBA/PGDM, Any Graduate, Other Course
Who can apply Experienced (3+ Years)
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id1009082
Job Category MBA , Sales and Marketing
Locality Address
State Karnataka
Country India
About Company
Commvault
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